So I ordered right before new year and got my order today.
I was running low on most my waxes, polishes, etc. Ive always used pinnacle products but hear some good things about Poorboys and you can't beat the cost, so figured I would try.
I ended up ordering SSR 2.5, SSR1, Poor boys Black Hole and Poor boys EX-P sealer.
Now comes for the questions not really regarding detailing with it at all, but didn't know where to ask.
I live in Iowa, its been bitter cold up here for the past couple weeks now and needless to say when I opened the box I knew right away the disaster I was about to find, the smell of grapes and product came pouring out at me.
Come to find out the Black hole and EX-P had frozen solid and the black hole actually exploded from the cap. Most of the product was caught and absorbed in the paper packing but needless to say a good amount of product is out of the container.
The EX-P is basically a block of ice and bulged the container out but didn't explode, however it did separate as I can see in the bottle.
My question is, after these products have froze like this will they still even be good anymore?
I will be contacting customer service tomorrow regarding them to see if I can get more sent out as the black hole is about 1/8-1/4 gone and out of the bottle.
I was running low on most my waxes, polishes, etc. Ive always used pinnacle products but hear some good things about Poorboys and you can't beat the cost, so figured I would try.
I ended up ordering SSR 2.5, SSR1, Poor boys Black Hole and Poor boys EX-P sealer.
Now comes for the questions not really regarding detailing with it at all, but didn't know where to ask.
I live in Iowa, its been bitter cold up here for the past couple weeks now and needless to say when I opened the box I knew right away the disaster I was about to find, the smell of grapes and product came pouring out at me.
Come to find out the Black hole and EX-P had frozen solid and the black hole actually exploded from the cap. Most of the product was caught and absorbed in the paper packing but needless to say a good amount of product is out of the container.
The EX-P is basically a block of ice and bulged the container out but didn't explode, however it did separate as I can see in the bottle.
My question is, after these products have froze like this will they still even be good anymore?
I will be contacting customer service tomorrow regarding them to see if I can get more sent out as the black hole is about 1/8-1/4 gone and out of the bottle.