Car damaged by "professional" detailers

V

Vendawish

New member
Joined
Jan 19, 2016
Messages
4
Reaction score
0
I've decided to sell my 2008 Black Mazda 6 luxury sport and took it in to a "professional" detailer a couple of days ago to be give her the glory she deserves. Or so i though she would get. After 7 hours and 20 minutes I received my car with damaged paint from incorrect buffing by the looks, the inside was atrocious and almost untouched, polish and wax residue lined every nook and cranny and basically my grandmother could do better. I've purchased some cut and polish in hope that it may remove the swirls from the roof but before i commit i thought I'd see what you guys recommend?


Album: Cairns Car Wash Cafe - Album on Imgur
Picture of car: http://i.imgur.com/rCgOIEE.jpg (funnily enough after I detailed myself a couple of years ago)
 
Recommend? id ask for your money back and take it to someone who knows what they are doing. that's unacceptable.
 
Wow !

All I can really say. I hope you had "before pics" to be able to document the "detail"

Good luck with the clean up.
 
andy2485 said:
Recommend? id ask for your money back and take it to someone who knows what they are doing. that's unacceptable.
Click to expand...

Refund was flat out refused. I don't have much experience at all to be honest... thats why I went to a professional.
 
Where are you located at bud? im sorry man, that's bad.
 
Re: Car damaged by "professional" detailers

I would see what an attorney would charge you to just write them a letter seeking a full refund and threatening further action if they refuse.

Sent from my KFSOWI using Tapatalk
 
How much did they charge you for your messed up paint? Is Cairns car wash cafe the butcher shop in question? Let the power of the Geeks shut down their phones....
 
Wow - that is amazing that they would stand behind that work! Can a manager truly look at that paint and say this is effective detailing?? In what world?
 
I would be so embarrassed to put my name on that work. Where are you located? Maybe someone here knows someone they can recommend.
 
I'm interested to find out how much you paid them?
This is typical work of a shop that regularly services dealerships and charges $150-200 inside and out.
To get a quality job done you're looking at $200+ for an AIO, no heavy cutting or interior work.

Looks to me like they did all the heavy lifting for you and you could just go back with 3-4 passes of HD Speed on a PC or GG6 and have it looking like new again.
 
Holy poop! Wow. I mean, wow. That's just embarrassing. Who did it and how much did you pay?
 
That is horrible,those swirls are real heavey gonna need a lot of work to get rid of them.If you paid by credit card call them and see what you can do about it.There is not even any fillers or wax on it,I would go there and be a jerk demanding my money back.one question falls on you of why didn't you look at the car prior to paying that place,stuff like this hurts our industry good luck.
 
That looks like it was run through a car wash hence why the wheels are half done, and they did 1 pass with God knows what.

Sorry you had to go through that. If you were anywhere near NY I'd fix it for you for free.

Call your credit card company and stop the payment. That has to be the #1 official worst job I've ever seen in my life.
 
You must log in or register to reply here.
Back
Top