Customer wants confidentiality agreement signed

I agree with Meghan 100% there's probably much more to gain than lose. They'll just call your competition and if i were your competition I 'd sign it in a heart beat.
 
I agree with Meghan that this could help get other high profile Customers.

I would however be very careful if I had employees. This is obviously a customer who will go to great lengths to protect their privacy. Just the fact that they have trusts and Managers shows this to be true. Photographs of high profile people, their houses or their cars, can sometimes bring big money. You do not want to see a picture or quote by one of your employees showing up somewhere.

People who gather information on high profile individuals are very good at their jobs. They will trick or bribe people to give them information. Sometimes the information giver does not even realize they did anything wrong.

If you really trust your employees or will do the work yourself, then I would sign it If not you may want to pass.

One of my family members did painting at the home of a very high profile American Politician. He had to sign numerous agreements and could not discuss any of the details. I still do not know who he did work for. He did all the work himself, but stated he was very well paid.
 
I would sign it and I would also have my employees sign the agreement.

Good luck.

Sent from my HTC One using AG Online
 
swanicyouth said:
Dude, I read that thing like 5 times and still don't understand it. If you need a lawyer to interpret legal mumbo jumbo just to detail someone's car I would pass. Unless it's some type of ongoing big money deal, then it may be worth it for YOU to try and find a lawyer to read this.

I mean people are just nuts, can't they just pay you to detail their car and let that be the end of it? What are you going to disclose? It has 4 wheels? Maybe there was a hit/murder in the car and they want you to remove all the trace evidence?

Any lawyers on AG?
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If there was a muder in the car, it would be very hard to remove blood stains and other bodily fluid marks, however a shop vac could remove other stuff
 
this thread inspired me to make another one for everyone to see, and it's also my answer to your dilemma. Basically, you shouldn't have to worry so much about police coming to talk to you. You really think they're gonna subpoena you or serve a warrant because you detailed a car? exactly...

Dealing with law enforcement police
 
I have had to sign these agreements several times for high profile people, it even stated no pictures to be taken, customers name is not to be mentioned, location etc.....No big deal to me, got lots of referals ...but pictures would have been nice.
 
Bill1234 said:
If there was a muder in the car, it would be very hard to remove blood stains and other bodily fluid marks, however a shop vac could remove other stuff
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As long as the agreement permits the service provider to decline work based on their values and corporate judgement, and on an ad-hoc basis, this is not a problem. Finding drugs in the vehicle would be a similar situation.
 
The first thing that comes to my mind is, WHY?

If it's a 'high profile person' who doesn't want is 'family car' to be recognized, I understand.

But, what if (just 'if') there has been some sort of felony crime attached to this vehicle and you will be cleaning up evidence? You wanna even be involved?

I'd be very leery of all the 'whys' first.

Just my 2¢...

Bill
 
BillE said:
The first thing that comes to my mind is, WHY?

If it's a 'high profile person' who doesn't want is 'family car' to be recognized, I understand.

But, what if (just 'if') there has been some sort of felony crime attached to this vehicle and you will be cleaning up evidence? You wanna even be involved?

I'd be very leery of all the 'whys' first.

Just my 2¢...

Bill
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I hate to pick your post to point out the obvious but......

I understand your "what if" scenario, and Lord knows it could happen but here is the thing, it is not because you signed a confidentiality agreement that you just gave up all common sense. If you come across an obvious "crime scene", then common sense should prevail and you can always walk away BEFORE becoming an accessory after the fact. Legally, because you have signed the confidentiality agreement you are obligated 'by law' to keep all information confidential, unless you are court ordered to testify. The only time you can legally breach a confidentiality agreement is in a "eminent danger" scenario where, for example, you would come across a manifesto and bomb making equipment with clear description that they will harm others. Other than that, you keep it zipped up!

Don't forget, the confidentiality agreement obligates you to keep all information confidential, but it does not obligate you to do work with intent to perpetrate or in the concealment of a crime.
 
Dr_Pain said:
I hate to pick your post to point out the obvious but......

I understand your "what if" scenario, and Lord knows it could happen but here is the thing, it is not because you signed a confidentiality agreement that you just gave up all common sense. If you come across an obvious "crime scene", then common sense should prevail and you can always walk away BEFORE becoming an accessory after the fact. Legally, because you have signed the confidentiality agreement you are obligated 'by law' to keep all information confidential, unless you are court ordered to testify. The only time you can legally breach a confidentiality agreement is in a "eminent danger" scenario where, for example, you would come across a manifesto and bomb making equipment with clear description that they will harm others. Other than that, you keep it zipped up!

Don't forget, the confidentiality agreement obligates you to keep all information confidential, but it does not obligate you to do work with intent to perpetrate or in the concealment of a crime.
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Totally understand.

I'm more curious as only to 'why' when basically all we are doing is 'washing the car.' Probably better said, I'M NOSEY! (LOL).

Personally I've had to sign off no disclosure agreements every year when I worked for my local school dist (20+ years), and of course, while in the 'service'. No biggie.

Bill
 
I wonder if the customer even knows what it means..

Why not just ask them. If it still bothers you, cross out what you don't like and initial it.

I bet if you ask they will have to call their lawyer.
 
I have been following this thread for further knowledge, this thread will one day help other Detailers, great job guys.

Art
 
I have been requested to sign several hundred of those over the last 35 years.

I supply broadcast video and production gear to anyone that want it. Before I deliver anything I need a verified insurance certificate listing me as the loss payee and additional insured.
They in turn want a signed agreement that I will keep my mouth shut about anything I see or hear while on their property. And there was a clause about it being for a specific amount of time. All of which have expired.

It's understandable.

I have delivered to working film sets, The Playboy Mansion, editing suites where films were being edited, porno sets (always fun if a little weird) The FBI, LAPD, and so on.

The most interesting place I ever got to go was Michael Jackson's Ranch with a suite of video projectors and sound reinforcement equipment. It really was a combination zoo, playground, and castle in the sky. And I didn't see any celebrities while there. It was for a charity fundraiser.
 
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