Recent content by ge234

thanks robert, i will do that.

thanks john...this is the best i got.

i appreciate all of the feedback, thank you. a rep from chemical guys told me that the wax i was using was made for all paints, including mattes. this was prior to me waxing the car in the first place. i never would have used it if he hadn't said that. unfortunately it didn't come out the...

thanks CS. i'll first wash the area where the wax is hardened. then apply some of the same wax over the hardened wax to hopefully moisten and loosen it up. i'll let it sit for a few minutes prior to rubbing it off. hopefully this works. i'll have to be extra careful with matte finishes...

this is the wash i plan to use: it's the chemical guys matte wash: Chemical Guys CWS_995_16 - Meticulous Matte Auto Wash for Satin Finish & Matte Finish Paint (16 oz)

i have a car wash solution specially made for matte finishes...should i apply that prior to re-applying the wax?

can i assume an all-purpose cleaner and a quick-detail spray are the same thing?

would a 'quick detailer' work if i cannot find a specified wax remover?

i really appreciate your guidance bob, thank you again. i'm new to this business and hope that solid customer service will do the trick

thank you bob, i will try to find this at a local auto-parts store. he wants me there tomorrow. hopefully advanced auto or autozone will have it. he's a great customer because he has a lot of very nice cars that i can charge a premium for...i want him to be happy with my work. i've only...

Hey Guys, I am in a jam and need help. An old customer called me today. Apparently I missed removing some of the wax on his car a few months ago. He called me today from a carwash and said they were having trouble getting the wax off. He wants me to get the wax off tomorrow. The car has...