Recent content by Rod Kraft

Anytime!

Hi Vaced, As Mike mentioned, due to the smaller size of the tool and backing plate/pads, it allows for more precise control of the tool without the risk a much larger more traditional sized rotary presents. Think about the smaller footprint of a 3" 2" or 1" pad vs. a larger 7" 8" or 9" pad and...

Hi Skier404, Although our BOSS Creams were originally developed for orbital polishing, they are perfectly fine for use with rotary polishers. Because you may generate more heat on the paint surface when using a rotary process, it may affect minor issues with buffing cycle & product cut. But...

Bill, When you email me, please let me know what type of pads you use.

Bill, Please email me your address. [email protected]

Bill, Backing plates take a lot more abuse than most people realize. Keep in mind, there are several factors involved with backing plate wear/failure. Any type of backing plate for a DA that uses a "Velcro® or Hook & Loop" system to attached the pads will always have a specific life span...

Hey Mike, Yes I do remember it!

Hi 2wookies, We designed all of our machines/backing plates to handle all speed ranges. Setting the proper speed to maintain pad rotation/orbit is critical depending on what type of work is being done. In the situation with the backing plate failure, it seems the backing plate was defective and...

Hi Bill, Can you email me your shipping address? [email protected]

Please send me an email with your shipping info @ [email protected]

Bill, Going back and reading your post, do you still have the GG6?

Hi Bill, Have you reached out to anyone in our customer service or has anyone reached out to you yet?

Hi Everyone, In response to the backing plate failure, we apologize for any inconvenience. We are aware of the issue this has created and assure you we are looking into and have already reached out to those customers involved. We will stand behind our Lifetime warranty on the Machines and...