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For the most part, really good, although one of them the trigger is iffy on so it works when it wants to and stops working on about the same schedule.

Yes, I did. Thanks. You don't start a business if you can't fund it properly. He wants to do this for a living. If it was a hobby, I'd have a different answer. You don't leave your livelihood to sheer dumb luck.

Thank God the majority of my customers don't feel that way.

To expand on that, I've gotten rid of my "cheap" customers. I didn't want to initially because I like customers and I like money, but I did. I swear to you, nothing feels better than never doing those jobs again.

Flyers, hunting for individual customers, handing out random business cards, needle in a haystack. Google AdWords. If advertising is in your budget, which it 100% should be.

I don't know if it's standard everywhere, but in SoCal it's pretty standard. We average $400-500 a week in tips. Again, it's not the tip, whether they leave one or not. It's the fluctuating tip used to express dismay with the price. I charge him $84.90 for two washes. He pays $99.99, so a...

I'm not angry that he doesn't tip so much as I'm angry that he uses the tip to show dismay for the price. If I, for example, raised the price $15, he would end up paying the same amount because I know for an almost 100% certainty that he would no longer tip. As for our hourly rate, I try to...

A little background. We have a customer that has been on a bi-weekly schedule for over a year. He got in at a rate that I'm no longer comfortable with, but even that I can live with. Around mid December, he decided that he would skip his normal day because it was supposed to rain. Then it...

Our initial set up was a Torq 22D and a Torq 10FX. We made due with that for a few months, then added a Maxshine 15mm DA. Then two 3401 Forced Rotation clones. Then two Rupes 21mm MKIIs. Then a Rupes Duetto. If I were setting something up now for a single person, I'd go Rupes 21 (with 5"...

I couldn't get a great read on your business plan from your post, but don't put all your eggs in the paint correction basket. Starting out, you're going to starve if you do. Not enough people care about the condition of their paint to keep you gainfully employed. You're new, you don't have...

I see several issues. First, as stated, you're not charging enough. I'm not saying that from a point of I know how much you charge or I know what your market will bear, I say that from a point that you're too busy to answer the phone. Your prices are low enough now that you can easily stay...

You really don't need to "scrub." For most leather seats, it's more like you're making a few nice slow passes to remove the grime and shine from the seats and then wiping them up. If they're really grimy, you might not to give it a little more umph but it's definitely not scrubbing like you're...

1. Don't use APC. It will lead to resoiling. If you have to use chemicals, use something specifically designed for carpet that won't lead to resoiling two days after you do the work. 2. Personal preference. I use the steam directly to break up trouble spots first. I pretreat, hit it with...

I can't take any credit for that at all. When I said I had to fix it, I meant my business. My son did all the work because I was out of town for the day. The guy booked a "detail" and then sprung this on him when he got there. My son called me in a panic. I walked him through wet sanding...

Eff all that bs M22 crap. I hate that stuff. Give me good old American quick connects every time.

Good job. This is one I had to fix about a month ago. The guy took a scratchy sponge to some adhesive that stuck to the car covering a broken window. It was like this all around the window, this was just the worst example.

A picture of a google search. I've now officially seen it all.

Gas.

If that water looks clean to you there's something wrong with your eyes or your monitor.

Having an opinion on something is not a registered trademark. Two people can have the same opinion on something and both can have arrived at that opinion exclusive of each other.