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If the dirt is so heavy it is going to damage the paint and clear coat, then traditional wash is necessary. If the dirt is so heavy, it will destroy every towel used to clean the car, then traditional wash is necessary. With enough time, product, and throw towels, one can certainly push the...

Re: Up selling tricks The best way to upsell is to do a great job at the task contracted for. Let your work speak for you. A lot of times the customer will see your work, and simply want more.

Yo will need more than one. Degreaser: The most cost effective and time efficient wheel and tire cleaner is a simple degreaser of your choice, diluted down to a proper ratio. APC: Degreasers and APC's have a lot in common. In my experience, they work much better in tandem than they do...

Best advice, no doubt. Follow this advice and don't get bated into a social media flame war. This is one of those moments that counts the most in business.

thank you GSKR. I will look into the pool chlorine. This is a picture of the steering wheel. This was when I arrived the second day, and after my initial attempts at cleaning it the first day. The detailer I was helping told me not to do any more work on it, so I left it as is. | I picked up...

I got a "feva" and.......... The only prescription is....... More valve stem caps! lol.

That was a good laugh. Good post. Only $2700.00, lol.

Today, I helped another detailer out on a boat detail. I have a few boat details under my belt, but am still in the learning curve regarding boat details. The boat I am working on is a pontoon boat. The problem is severe mold on the seats. Extremely severe mold on the steering wheel. (Sorry. no...

I will look more into this. I have read so many mixed reviews, I thought I would put these on the back burner for testing. The clay towels I did use belonged to another detailer, and the vehicle was immediately polished. That was his gig, I was just helping out that day. So, I did not get a...

I use clay. I do not currently own the mitts or towels. I have used the towels before, but that was immediately followed by a polishing. My experience and view point on the claying process is different than what I read on most forums and in social media. Not all paint and clear coat responds...

Hi Paul. Thank you for your input. I am familiar with the VIF and do like to use them. I have not utilized such a form every single time, but do agree that I should. I also like to customize the VIF as well. In this specific case, the customer was the sister of a friend's wife. The customer...

Now that is a win. Great job man. Keep up the good work.

I don't think you are bashing at all. You are giving your honest opinion in a direct manner. That is perfectly ok and I respect that. I just ask that you be careful to fully read the statements and not skim over them before commenting. Like I previously said, I highly regard your opinion and...

I did not put together a package for the customer. The customer chose the entry level package that I offer. I actually provided the next detail package up the price scale, at the entry level price. I also include a free follow up maintenance detail. I am mobile, so I will travel to the customer...

Dude! You are one of may favorite forum patrons and offer incredible insight based on your experience and knowledge. You are one those forum guys I go who out of my way to read your comments and listen to. I gotta say, you need to do a better job of reading: 1. What is actually said. 2. Not...

My plan was to do something like that. The main problem was the time factor more than anything else, on this specific day. In this case, the customer and I were on the third attempt to get the detail in due to previous weather related cancellations. I like to start a detail at 7am, or 8am at...

No, I was paid $125.00 for everything + a tip. The free follow up maintenance detail is something I include in every detail package offered. This is SOP, not something I came up with on the spot. I have done plenty of free work, so to speak. I always try to under promise and over deliver. I...

Thank you Mike for your input. I did. I originally agreed with her assessment, based on her description, that the best way to approach the vehicle was a complete decontamination, followed by polishing (possibly compounding as well) and waxing. She was not interested in paying the $275 quoted. I...

Yesterday, I detailed a 2008 Lexus GS350. (Sorry, I did not take pictures). Detail consisted of: - Complete interior detail. - Exterior Decontamination steps included: De-grease, De-bug, De-tar, Steam clean. - Exterior wash and clean using distilled water and a rinseless wash solution. - Clean...

Rightfully defending yourself does not make a wrong. Just look at the title of the OP. That is pretty direct. No pulling punches in the title of the OP.