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  1. M

    Understanding customers and their needs.

    Yea I guess I went to passive. Will follow your advice , thanks! I know right, yelp users lol! Just read the conversation again and it does sound like I was trying to talk him out of it. I always try to question my clients because most of these clients think that ceramic coating will be a...
  2. M

    Understanding customers and their needs.

    I get a ton of emails for detailing but there are some clients that go mia in the conversation. So this is how the conversation went. George (Client) : What is the difference in price of the coatings and how long do they last? Sam (Me): Hi George, what kind of vehicle do you drive? Do you take...
  3. M

    Where to sell your detailing equiment on this forum?

    Never traded on the forum but what is it? Is it borrowing or actually really trading? Sorry lol...
  4. M

    Where to sell your detailing equiment on this forum?

    Hmm I trade will be an option if I started to experienment with different products.However I am fully stacked with products that work for me ;)
  5. M

    Where to sell your detailing equiment on this forum?

    Nice will check out the facebook page! Now that I know I will just post some pictures and I am gone to sell on a different site unless someone p.ms ;)
  6. M

    Where to sell your detailing equiment on this forum?

    Ahh okay guess ebay here i come. Selling the ibrid for very cheap so anyone interested just holla!
  7. M

    Where to sell your detailing equiment on this forum?

    I have a rupes IBRID, (Just the ibrid itself) and planning to sell it for very very cheap. I used the Ibrid 2 times until it started to not work. It can be fixed but had no time to fix it. Where do I post this on which section?
  8. M

    Detailer not an exterminator!

    I told her about it and she said as long as I remove all the eggs, I can charge her w/e I want but to be reasonable lol!
  9. M

    Detailer not an exterminator!

    Was detailing this car when I spotted around 5-6 spiders crawling out from the trunk. No webs were present but first time to experience something like this. Never had or seen spiders crawl out of a trunk before. Stumbled across a huge nest that had around 2000+ eggs. Gross!
  10. M

    How to remind customers to pay for a detail.

    Hey guys sorry for the late update! Busy for me paint correcting alone and had no chance to get back on the forum! After the initial text, the owner came to my house, handed me a check, and a $100 tip for doing a good job and for the late payment. Her husband is booked with me for a full...
  11. M

    How to remind customers to pay for a detail.

    Text between wife and I / Husband and I and still waiting LOL!
  12. M

    How to remind customers to pay for a detail.

    Customer was really really pleased with the work. I have a 5 star rating with 40+ reviews on yelp. I don't think she was displeased since I make sure all dirt, even one piece of sand is removed from interior details. She texted me this morning around 11 a.m. saying that I did a wonderful job and...
  13. M

    How to remind customers to pay for a detail.

    Thanks man for the reply and advice! Spent around 15 hours on cleaning the interior froom the owner spilling 5 gallons for paint and sure as hell want my payment.
  14. M

    How to remind customers to pay for a detail.

    Thanks Audios that is a perfect response! Still learning how to deal with customers on a daily basis for different situations like these. Wanted to be extra nice and at the same not, not hassle them for the payment. Perfect anwser!
  15. M

    How to remind customers to pay for a detail.

    So I detail from home and one of my female customers had their husband picked up their cars for them when the job was completed. The husband told me that his wife will pay for the job. Keep in mind that the wife texted me her address to pick up her husband at their house after the job was done...
  16. M

    Professional Detailers in Houston/woodlands area.

    Nice will give them a shout out. Any other recommendations guys?
  17. M

    DIY vs pay $$$

    DIY unless you are doing 20 to 50+ hour paint corrections leave it to a pro. Been detailing for 15 years and still learning how to paint correct some cars.
  18. M

    Professional Detailers in Houston/woodlands area.

    Thanks man I will contact him! ;)
  19. M

    Professional Detailers in Houston/woodlands area.

    Like the title saids, looking for a professional detailer in the Houston/Woodlands area. Hi Sam...hope all is well. I need to find a great detailer in Houston / Woodlands area. I have friend who has seven cars that need to be done as all are being sold at auction. All are Mercedes and one...
  20. M

    Is this ppf film done right?

    Thanks Tom for the reply! So there is nothing I can do for the small thin of paint that is vulnerable to rock chips? I got tons of rock chips on the paint already and worried that after a couple of months, the whole strip will be discolored from chips ;(.
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