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His reply: "I'll refund your money. I don't know what to say." We'll see if he actually gives me a refund. I think he's full of ####.

I just sent him this message, and I'm going to claim fraud on my credit card: "Tim, I don’t want to talk about it and please don’t call me as I’m not bringing my vehicle back again. But man, these swirl marks and scratches are terrible. $1750 should get me a pristine vehicle, or the work...

This is the exact wording: ❖ 3-4 stage paint correction by machine polishing with Studio A Paint DNA #1,2,3, and 4 to remove all swirls, micro-marring, light-medium scratches, haze, holograms, bird stains, sanding marks, acid rain and tree sap stains, and all but the deepest of scratches...

No, he just said that he would remove all of them except deep scratches.

How do you think I should approach this with the detailer? Is this a legitimate claim you think?

Final result. I think it looks better and it’s hard to tell with just a light on it. Not thrilled with it but maybe that’s the best i should expect? It’s cloudy out so I can’t see it in sunlight. Should be able to tomorrow. I’m going to contact the member here and get his thoughts on bringing...

Supposed to pick up the vehicle this afternoon. Will keep you posted.

Yeah it was just inexperience and not really knowing what to look for on my part. I feel much more educated now, unfortunately what's happened, happened. I did touch base with a forum member in here who is going to take a look at my vehicle and give me his opinion and if can and needs to be...

The place is called Studio A.

Yeah I also thought about that. I did actually see a Tesla being coated with the Xpel while I was there and it was amazing looking. I swear I really get the feeling that this guy is concerned with his high end Tesla and Range Rovers and my Yukon is a vehicle he just kind of half assed it on. I...

Ugh. After reading this I'm not feeling too optimistic about this. I guess I'll see it when I pick it up. I'll be posting pictures tomorrow and if it isn't good I'll be challenging this with my CC company. This entire process has made me nauseous. Live and learn I guess.

Thank you. He actually wrote me and said I couldn’t drive it home today due to the weather and to pick it up tomorrow afternoon if possible.

Geez, maybe he’s nervous but now he’s sending me all kinds of stuff. I guess this is what he was supposed to be sending me before. Anyone know what the heck he’s doing here? Really confused now as to what this process is. YouTube

Also, he sent me over some photos like these. So he’s either actually doing something to the vehicle or going out of his way to make it look like he is.

Question, it’s raining out today so should I wait to drive this vehicle out of his garage? My plan is to take it home and it can sit in my garage for a while as I don’t need to immediately give up my old vehicle. Just curious if driving it in the rain will mess with the coating on it this soon...

Just so everyone knows, I meant no sarcasm when I quoted the members washing tips. It truly is life changing for me because I didn’t know any of that stuff in regards to taking care of this expensive vehicle and want to keep it as pristine as possible. I’m truly thankful I came here and sure...

No not at all. I was just blown away by all of that great information. I am so unbelievably thankful for everyone’s help in here.

Oh my gosh; are you kidding? It’s life changing information. Thank you so much.

Yes, I always hand wash my vehicles and never take them through a car wash. Thank you for the advice.

I did go over it with my flashlight and it looks 1000% better than it did before. I didn’t notice any swirls or marks like I did before. Unfortunately it’s cloudy out and there is no direct sunlight. I think at this point I’m done with this guy either way. If it doesn’t come out the way i like...