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  1. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    thank you for this. I will find out from the insurance company if the paint has a lifetime warranty
  2. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    Thank you for your insight and for this post. It is truly appreciated. I will request a copy of the work done prior. Isn't the fact that paint is oxidized prove that it's single stage? If so, doesn't that release me of liability?
  3. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    So i sent a letter explaining how this could only have occurred due to bad paint prep and that i would be glad to hire a mobile touch-up technician and this is the email she sent back to me in return. How would you guys go about responding to this? attached below is the email received from...
  4. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    i literally dont have 1000 bucks to fix this and i dont have a insurance. its kind of a big deal as i may end up in court over it.
  5. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    wow that looks pretty damn good. did you respray the entire bumper?
  6. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    ^ Thanks for the reply but what I dont get it is you mentioned you got out of paying for the ladys car whose windshield cracked while it was in your care. According to your logic, you should have paid for it because "at the end of the day" it was in your care, not hers, but you chose not to...
  7. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    doesnt the fact that the paint was shiny mean it was clear coated? isnt it more likely it just wasnt a solid clear coat?
  8. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    maybe you are referring to the mobile touch up guy. you can call yourself whatever you what but at the end of the day it calling yourself a "professional" doesn't justify you charging 2-3X the average price of a sevice. that is just called a rip off.
  9. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    wouldnt that entire panel not match the rest of the car then? It seems like anytime you repaint any part of the car, whether its a little chip or entire panel, its not going to match the rest of the car. If this is correct then repainting an entire panel wouldnt even make sense
  10. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    i charge 50-60 bucks for a year warranty on both headlights and expect to be paid 50-60 bucks.. would you mind explaining how the damage is worth anywhere close to 250 just to touch up? id love to know.
  11. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    I agree completely and already sent an email saying i would repair the damaged area via mobile tech in good faith. Do you have any idea what a reasonable cost is for a mobile tech to touch up the area? A guy near me wanted $250.. seems like maybe a $100 fix at most, no?
  12. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    i offered to hire a mobile tech and am still awaiting a reply. We will see how it goes. What can i expect to pay for the "garage" insurence, where can i get it, and would it even cover something like this?
  13. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    only do a mobile service restore the headlights. its a decent part time job but can be slow sometimes as its a 1 shot thing. i charge around 60 bucks to restore both lights with a year warranty and advertise locally via deal sites and flyers. NOt a big or established business. i emailed saying...
  14. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    no just headlight restoration and work out of my car and advertise locally. its a small time weekend gig while im still in school. its been slow lately tho. Never needed insurance since i always tape up the area so theres really no way for the car/paint to get damaged.. unless the masking tape...
  15. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    would having them sign a "release" form truly release me of all liability in this situation? It seems like if you damage someones car you are still responsible to fix it,if its your fault. Or is this not correct? also what if she refuses to have the work done by a mobile tech and insists on a...
  16. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    that is what she is expecting. for my insurence company to pay the body shop, not her directly. Im sure there was some kind of deal worked out at the body shop between them because the quote is so high
  17. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    nope it was the tape. The paint was on the other side of the tape when i peeled it off.
  18. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    thank you for this post. please see the pictures i have attached above. Im not an expert in paint touch-up but my guess is that there was no clear coat.
  19. J

    paint peeled off customers car when removing 3m tape! customer is asking to pay for damage

    i completely agree. It definitely appears(based on the price of the quote) there was some deal worked out to get more from the insurance company. Thank you for your post it speaks alot of truth. The price is beyond absurd. attached below is the quote i was forwarded by the customer from the body...
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