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My last update got pushed to the previous page. Dealer paid up, I just got the check in the mail yesterday. While it wasnt 100% of the estimate, it was a little over 90% of the estimated cost. Im going to take a gander at fixing it myself....Im not hopeful but I figure at this point I couldnt...

Funny, is that a truck load of C7 vettes? Read around the net and you will see the absolute horror stories (and pics) of the factory finish on some (most) of the new Vettes. Swirls, inconsistent orange peel (i.e. one panel is FULL of it, panel next to it has none), burns on the paint, paint...

I know its completely against Auto-Geekness, but I avoid washing my car as much as I can during the winter in the northeast. If I get a rare nice day in the middle of winter (40 or above and sunny) then maybe Ill wash it, otherwise I just try to keep the big stuff off (i.e. spray the car down...

I have 2 other vehicles, a wife and 2 kids to take up my time :) While I would love to spend more time detailing, trying new products for new looks, etc, I just cant do it. The G is my "baby", so it leads a very easy life. The OptiCoat has been on the car for a while, and before the dealer...

I think the answer is OptiCoat can go on anything except glass (it can GO on glass but I believe it can possibly create refractions causing glare during driving which is bad....they have a separate product just for glass now) So yes, headlights, taillights, even exhaust tips I think. -Chris

Interesting. I know Ive read the black colors are definitely uber soft (and I can attest to that too), but maybe not the white. I do love that eggshell-looking white color and I was actually interested in a QX60 for the wife so maybe there is hope! Ive never been able to have a vehicle...

Thats the first time in a long time Ive seen a reference to hard paint on an Infiniti. My Malbec Black G37 would scratch/swirl if you look at it funny (before OptiCoat....now, as proven by my other thread in this forum, the only thing that will hose it is a "free dealer hand wash")

There are some gallon jugs on Ebay. Of course you have to pay shipping, but even with they are still cheaper than 5 gallons.

Update: service manager called me back. They said they would keep the car for a day and have their detailer fix it. I respectfully declined, so he asked if I had a detailer in mind. Gave him the verbal quote I received from the detailer over the weekend. I dont think he was expecting the...

Some (albeit bad) pics of the carnage. Note the car is dirty just from the drive home from the dealer....I havent washed it yet in case they want to accuse me of doing it, so Im not sure if there is even worse ready to be seen. Looking at the pics it doesnt look THAT bad, but in person I think...

Detailed Image.....it was a one day deal thing I think (you can still buy the package, its just a different price now I believe) Didnt want to "show up" AG, but I use DI when I need something quickly, since they are in NY and Im in CT so "ground" shipping is basically overnight depending on...

Just read b0bs thread. Literally makes me sick to my stomach. My car isnt clean enough yet to see the full extent of the damage (didnt want to wash it just yet, until the dealer sees it.....I dont want them claiming that I did it myself over the weekend) so I have visions of mine being as bad...

A little back story - when I got the car 3 years ago, I attempted to polish it. Whatever I did, I had swirls. I couldnt figure it out for the life of me. On top of that, Infiniti black paint is known for being soft. Basically I got spooked, took the car to a pro (who later found out what I...

I appreciate the offer! Ill be sending you a PM later (on my way out right now) I think you are right. While Im not going to press them for monetary reimbursement, Im going to at least tell them about it, and maybe show them if they ask me (I think they will ask me). It would at least make...

Yeah, this is a real bummer. Hopefully I can get it back to the way it was....the price I was quoted isnt cheap, so its not something Im likely to pay for. I dread just having to live with it, so hopefully the really bad swirls will go away without much trouble.

Just talked to a mobile detailer (I had reached out to last year to see if he could "refresh" my OptiCoat) After seeing my swirls he suggested I could fix it myself with a fine polish (suggested Hyper Polish spray because of no oils) and a white Lake Country (or Sur Buf) pad. He also gave me a...

I figured out the best response to the "we'll wash it again for you", but I was already off the phone "Yeah, wash it again, this time swirl in the opposite direction and it will get rid of them, right?" Trying not to burn the bridge just yet, so probably for the best that I wasnt quick enough...

Funny thing is I got a deal email from a different detialing supply co offering a laminated Do Not Wash rear view mirror hanger with purchase. That should have given me the idea, but its too late now :( At this point Id just like the car at least close to what it was. The dealer will...

The service department will be hearing from me on Monday morning. Heres how it went down - Ive gone to the dealer 2 or 3 other times. Each time I tell them DO NOT WASH, and put it in the computer DO NOT WASH. And, they DO NOT WASH. Dropped the car off yesterday morning and forgot to remind...