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She's very cute mate. Nicely done.

Jason I have no doubt that there are a number of variables and that shipping is generally quite costly but my point is that I was able to get exactly the same package shipped for $90 cheaper by a mail forwarding company. No one is accusing AG of anything shifty, its more that perhaps they could...

I've only found one decent detailing supplies store in the USA besides AG. Are there many more out there? The other ones I know are all in Europe.

We also pay more because our market is so small. That being said though, I still don't see why we pay so much more than most other countries. Merchants can't complain about people buying from overseas when they're trying to maintain such high margins. I think Waxit, Zas and Car Care Products...

AG pride themselves on customer service and I'd like to think they wouldn't take the "international orders don't matter" stance. I think at a bare minimum they need an accurate shipping calculator so we aren't waiting days for a shipping quote only to have to cancel it due to high cost. We...

Agreed. No amount they would realistically pay you would compensate for getting ill.

It would be great if we could get someone from AG to respond?

Just a suggestion, perhaps Autogeek could look at changing it's shipping methods for international orders. I was quoted $270USD shipping for a 20lb package yet when it put in the same weight etc. at a mail forwarding company in the USA, their shipping was $180. It was the same air freight...

o_0

Just so you know, this online -v- retail debate is happening here in Australia too. We have a GST (10% goods and services tax which is automatically added at the time of sale) that the actual physical stores/retailers have to apply to their items. One of the 'big' stores over here (Harvey...

Yup, I'm Australian, not American. Our retirement options and legislation is vastly different to yours from what I understand.

New Image don't apologise. You don't need to justify yourself, it's your money. As you said, $200 is a lot of money (for me too by the way). Me personally? If a store I like and has given me good service over the years was only 5-10% more expensive then I'd stick with 'my store' for loyalty...

Tundra there's no harm in calling mate. If they say no, they say no. I'm not sure about your laws over there but here in Australia I'm pretty sure there's legislation stating that regardless of whether a company advertises the fact it will price match, they do not have to price match if that...

Sorry,thought I was in pm.

Really? You're playing the patriotism card? You're right, people posting something like "this stinks" is really embracing what your forefathers had in mind when they penned your constitution. Way to fight the good fight. EDIT: This is what I've added -> I must've missed the part where I said...

That may very well be right, and if that's the case then I've certainly learned my lesson there. I thought only using the card on 'secure' sites would be ok, maybe I was wrong? Thank you for the heads up. Regardless, security (whilst important) is not the issue at hand.

This thread seems fishy? Why because somebody has the audacity to question Autogeek's customer service? GASP! Quick, grab the wooden post and kindling. Has anyone got a match? You're right, I set up the account a while ago and was waiting for the perfect opportunity to initiate a thread in...

Oh, in regards to what toycar said, my emails are definitely not going to junk mail. I've emailed customer service before and they've responded. They seem to be ignoring any of my emails in regards to this one particular issue.

Thanks guys, I'll look at working out the time difference and giving AG a call.

Good morning gentlemen. So I'll try to make this brief and before I start I'd like to point out that I've tried to resolve this through email before coming to the forum, however, there's been no resolution. Quite a while ago I made an order through Autogeek. I live in Australia and how the...