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  1. ScottB

    What could I have done different, I am very angry over a customer issue.....

    There is a way to be direct, honest, and forthright to this client and that's the proper way to handle him. Let him know that you provided a multi-car discount (this is not all that uncommon) and you took the time to make sure he was satisfied. Because of the challenges, cancellations, and...
  2. ScottB

    Four Star UPP - New Formula?

    I've called off the dogs ! (smiles) -- The sealant is one of the best on the market. I could easily sway many "Z" users once UPP has been used. Looks equally appealing and slicker too. I have used the spray many times, and while its nice and I never saw streaking personally, it wasn't my...
  3. ScottB

    Recommend a Good Carnauba Spray Wax: Gallon Size

    Those that like Optimum and Blackfire .... you need to also try McKee's Fast Wax. Another great choice ...
  4. ScottB

    There's always that one customer...

    perhaps you should consider looking at it from outside looking in, versus inside looking out. Have you met the service level you offer ?? Have you honestly tried to meet or exceed the expectation ?? There are lots of people that are willing to pay for good work and good service, and should...
  5. ScottB

    303 Protectant or Einzsett Cockpit Premium

    Einszett --- Fresh, OEM Poorboys Natural Look -- Dark, Fresh, no sheen 303 -- Matte surface
  6. ScottB

    Four Star UPP - New Formula?

    I know they were working on some stuff at Detailfest ... I am sure if it was updated its even better. Still a hidden gem !!!!
  7. ScottB

    Klasse High Gloss Sealant Glaze?

    No appreciable time is needed between Klasse AIO and then using Klasse SG.
  8. ScottB

    What are these yellow droplets

    My kids call it Butterfly pee-pee .... It is amazing how quickly its attracted to fresh clean paint.
  9. ScottB

    One polisher to rule them all

    Gentleman .... Please remember no reselling on Autogeek. See FAQ in toolbar for Terms/Conditions.
  10. ScottB

    Wolfgang Coating Questions.

    There are literally no tricks to applying this coating. It literally is the easiest to apply. Once you learn how to apply sparingly (it feels different as it is applied) you will likely need little to no buffing to remove.
  11. ScottB

    Pricing questions

    Guys it's Sunday afternoon and I am getting complaint after complaint. Please offer your advice to the original post and move forward. I am certain that all your suggestions are being considered. In the end, you have to charge what the client perceives of value, and covers your time and...
  12. ScottB

    Lucus oil tire shine

    If you find a product or line that you feel Autogeek should carry, the first choice would be to email Nick directly or use the PM feature. The reason Mike challenged your first post is because its a product that is not currently supported by Autogeek. Per the terms/conditions (see FAQ in...
  13. ScottB

    New tires - when can I dress them?

    immediately ... consider cleaning off any solvent or dirt on the tires, and then coat preferably with a water based dressing.
  14. ScottB

    Help cleaning new wheels!

    I agree ... well worth the cost.
  15. ScottB

    Topless Mustang getting the Finest love

    NOTE TO ALL FORUM MEMBERS: Please respect others as you would like to be respected !!
  16. ScottB

    Electric Leaf Blower Filter for intake??

    I would never use a leaf blower or shop vac for drying the finish "if" you are using it for other chores. It should be dedicated to only one use. If not, simply consider the Metro blowers. Yes they are expensive up front, but worth every penny. You can also consider the McKee Dryer as...
  17. ScottB

    Top 3 Metal/Chrome Polishes

    I am using Flitz currently for quick metal polishing. It also works on plastics, plexiglass and more and leaves some protection too. For heavier polishing, I have always found P21S Polishing Soap a great choice, but feel it needs to be followed up with a polish to amp up the reflection...
  18. ScottB

    Is one brand of car really better than the other???

    Mass Production is just as its offered .... you can easily get a bad one, as easily as you can get a good one. Almost all brands use many different parts from many different manufacturers and need them to work together as if they were all built as one. Like waxes, in the end an automobile...
  19. ScottB

    High quality spray bottles that don't break the bank

    You often get what you paid for in spray bottles ... consider spending a little more for a very good bottle and sprayer. Most have long term warranties and are listed as chemical resistant.
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