Search results

We were honored to be selected to be a part of the annual Air Force One Detailing event in Seattle (Museum of Flight) for 2014, which is run by Renny Doyle. Each of the detailers on the AFO Team are using a Detailer's Helper tool belt, and the response has been overwhelming. The guys love the...

I just did another nasty MiniVan. I did a nasty dog-hair infested Chevy 2500HD the other day. Frankly, I'm over these types of vehicles. I didn't even finish the minivan because the lady didn't want me to spend more than 3 hours on it. It was gross, so I was able to steam and scrub the 2 front...

So, I did this 40' motor coach last week. It needed a new windshield, and the owner was lamenting about how you literally can't have it done here locally (town of about 100,000.) She said you have to drive 2-4 hours in order to get it done. The windshield on this rig was a $3000 replacement. I...

After 10 long Winters here in MT, we're seriously contemplating whether we want to stick around for another one, and are discussing moving. We don't really have any ties to any areas in particular. We have a vacation home/rental in Orlando, and I really like the weather in Florida. I'm not sure...

I'm trying to figure out if I should invest in a static fixed location in town, or invest in a better mobile setup. Interested in hearing how those that have been there done that feel. Details below (sorry it's long): I've been up and running for a few months, and if it weren't for poor...

I received the following email. I asked for her to text me and I'd verify it, but then she just sent an SMS from yahoo. Scam? " This is Tracy..am hearing impaired.....my uncle had an accident on his way to visit our family in GA.with his cadilac escalade 2006. .but the repair has been done...

I've been searching around a bit, and thought I would pass this along. There are a bunch of different CRM's (customer relationship management) out there. I have tried several, but all seem more sales driven than customer management. I decided to just keep it basic. I just want a way to keep...

I had read Renny's book and he discussed meeting with other detailers in the area to make connections with them. There are really 3 other independent detailers in town. I'm the new guy, and so far, so good, it's going well. I'm considering reaching out to the other guys to just get the...

This might be a Montana-only issue, but a potential customer called asking if I could remove bear spray...he punctured a can under his driver's seat. I'm thinking it's an organic, so removing the seat, and doing a full shampoo should be a start with a follow up with the ozone machine. Anyone...

One of the hardest things to get out are dried blades of grass and other such embedded particles. I was curious if anyone had found a really good vacuum attachment for getting these out? I usually just run the hose attachment over and over until it breaks loose, but I was thinking maybe some...

Looking at some different promotional ideas, and I was curious about some of the other pro's referral programs. I'm talking specifically about paying people for booked referrals, either via in person, phone, facebook, whatever. If I book a new client job as a direct result of you telling them...

Hey guys, I'm likely going to do some reselling of products, pretty limited supply overall since good products are hard to get here, especially for the "car guys". I'd like to be able to bring some stuff to do "on the spot" sales as I'm out and about in my mobile rig, which consists of my...

I was curious about folks that have joined their local chambers, and if it's led to business? I noticed in our area, which is about 60000 people, there are no detailers on the list. The investment for the low-end membership is about $325, so not terrible, but I don't want to throw money out the...

I've seen some different guys on Facebook doing some contests and such. Spring is coming (eventually here...) and I'm still working to build my client base. I was curious what, if anything, people are doing for Spring promotions to entice customers out of their Winter woodwork (for those in...

Here's my semi-redneck detailing trailer. I had originally planned on using my big 20' trailer, but too big, then looked at buying an enclosed, but then it occurred to me that I already had this trailer behind my shop, and it would be perfect. Has a little hatch type door in the front for...

Okay, so I'm sort of a traditional wash guy, and currently use the 2 bucket approach, which works really well for me. In my area, especially this time of year, the cars are absolutely covered in road grime, so I HAVE to hit the whole car with a pressure washer before I even touch it, just to...

Okay, so this is going to sound goofy. Yesterday while loading up my mobile trailer, I managed to get the thing on my toe, almost cutting the stupid thing off. Needless to say, stitches. This isn't the first time I've hurt my toes, and it had me rethinking my foot wear approach. I'm almost...

Finally getting all of my ducks in a row here, t-shirts, biz cards, website, signage, etc. I'm ready to start detailing cars, but the weather is still pretty cold here, so it might be a bit. I'm curious what you guys used for your early strategies for getting clients. I've read it's not great...

I'm trying to get my ducks in a row for managing my customers, business, etc. I started looking around for detailing specific apps to use, but haven't been able to find anything yet. I've been a web developer for 15 years, and we have been doing apps for about 5 now. I'm highly considering...

I live about 8 miles from the airport. I'm thinking about offering what I'm calling my Tidy Trip service that would work like this: Customer is taking a trip, and also wants to have their car cleaned when they get back. They book the detail and provide me with the outbound and return trip...