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  1. NBD

    Customer saying we damgd car -- opinion please

    It was bought to my attention at a later date. He had the GM come out an look at it on the date he said it happend..
  2. NBD

    Customer saying we damgd car -- opinion please

    Thank you everyone for your comments. The other 2 times were very minor but our only complaints-- 1) his wondow was streaked (heard abotu it a week later...) 2) said we missed a spot in his trunk -- ok we could have missed that. I deducted money off of his bill for both. I also agree that he...
  3. NBD

    Customer saying we damgd car -- opinion please

    Im at the point where i am more frustrated tehn anything. I would walk away but I have 2 employees that in this economy depend on the income. (Im more frustrated then anything, and dread calling the cusomer on Wedsday to discuss this). I believe if I refuse to pay this that I may no longer be...
  4. NBD

    Customer saying we damgd car -- opinion please

    Hello We detail at a golf course on weekends for over a year now. I have had only 3 complaints from the same customer out of over 100 cars detailed in the last year. Our 3 complaints are from 1 customer (refusing service from now on.) This last complaint he said we pulled the car up on the...
  5. NBD

    This make anyone else cringe.......

    Unfortunetely Thje Law in NJ is you cant have any snow on your car when driving, oh and its also agains thet law to keepyour car standing. no other way to get snow off.
  6. NBD

    Ice Scrapers in Fla?

    Got to love auto start -- In New Jersey by me it was 27 degrees this morning.. brrr
  7. NBD

    Dreaded Electric Pressure Washer

    I have a Briggs & Stratton 1800 PSI (Electric - Cold Water) Pressure Washer Got it from pressure washer direct a few months ago. it fits in the back of my VW rabbit standing up. I use a 3/4 HP water pump and a huge rubbermaid trashcan on wheels as my water source at the country club i...
  8. NBD

    Efficiency Questions

    I agree 1 product at a time -- The only time I have not doen it like that is if i am working in stinky weather and under a tent. If that is the case I will finish a section of the car in the dry part of the tent with all products, then move onto the next area.. I hate doing this but --...
  9. NBD

    Water reclaim system for mobile detail?

    again im not trying to hijack this thread but lol -- I use the Vapor Chief 180. (Therma Kleen).
  10. NBD

    Businiss Logo for business shirt (looking for input)

    I like the new car one but... My opinion on logos .. the simpler the better. Look at some huge companies .. the logo is simple.. Playboy .. the bunny, Google -- the colors in the name (the blue was chosen on purpose because it is more apealing from studies). Chubb insurance -- a name withthe...
  11. NBD

    Water reclaim system for mobile detail?

    Aero -- (not to get off topic) But I have a steamer and use ONR -- I find that I dotn really need the steamer like i thought I would. (tires and interior it is great).. but exterior -- are you as disapointed as I am in it? I prefer using ONR instead of both steam and ONR.
  12. NBD

    More then I could chew=- What would you do?

    One thing im lucky with is one of my great friends is a lawyer so those costs are free.
  13. NBD

    More then I could chew=- What would you do?

    First -- pictures -- I am bad at it but will get some up -- so lazy with pics that my web page has stock photos i am allowed to use... but how to detail 6 cars in a day. We are doing express details, we work fast and hard.. and yes use all in one products. Here is the basic breakdown...
  14. NBD

    Water reclaim system for mobile detail?

    QUESTIONS/ADVICE: -Where do I dispose of waste water? Any public sewage area -- your own toilet if its not a well. as long as it doenst go into the drains wetlands etc.. I live in the country all septic systems and such, part of the reason I went with the set up I have... no place to dump the...
  15. NBD

    Famous People You Have Met

    Ive met a few. Ru Paul - I used to frequent NYC clubs like the limelight and tunnel back in the day. Sharon Stone - NYC the Tunnel Artie Lang - A guy I work with is a cousin Warren Buffet - I worked with an insurance company he owns (one of many) and he joined us for lunch. I was...
  16. NBD

    More then I could chew=- What would you do?

    Just an update, This was our first weekend at the golf club, the season is winding down, the members of the club are not used to a detailer showing up. Overall I could never ask for a happier cusomer base that listens, tips, and is understanding. We detailed 6 cars, and one customer from day 1...
  17. NBD

    More then I could chew=- What would you do?

    Wow, Renny Thank you so much for your insight. I will check out your webpage also.
  18. NBD

    More then I could chew=- What would you do?

    Thank you Mike, I look forward to reading his sugestions.
  19. NBD

    More then I could chew=- What would you do?

    Thanks everyone, I am covered with insurance yes, Work comp not yet, ill call my agent.
  20. NBD

    More then I could chew=- What would you do?

    Yes I do have all this, I have a lawyer I am very close friends with (was in her wedding, she was in mine etc, I put it all in her hands lol but I do have it all. I have all the equipment, The youth is a good Idea, I just need to find some, I do have teenage neighbors that im sure their...
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