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Below is an exploded view of the main dash assembly, not including the gauge cluster, steering assembly, infotainment controls and display screen, climate controls, glove box, shifter assembly, and center console that will ALL have to be removed. The front seats will likely also have to be...

I disagree. We've had Safelite windshields put in. Their glass may meet government specs, but it's inferior. They have large market share because they charge half the price of most other places. The place we used also has a very high rating and has done good work for us in the past. Any...

Thank you! I'm glad to see I'm not the only one that cares about the details. My only regret is NOT hovering over him the entire time.

We're not looking for a payout. We're looking for the vehicle to be returned back to its original condition before it was damaged.

I agree 100%. I'm glad I'm not the only one. After doing a little research, I've seen where a reciprocating saw with a special blade is often used to cut through the urethane on the lower portion of the windshield where the urethane is usually thicker. The tool is used from the inside near...

I have not. I imagine the installer at least tried to clean it once he noticed and prior to showing us. Unfortunately, the vehicle is now in the other state, so I don't have access to it.

Thank you all for the replies. The panel seems to be ABS. It's a harder plastic, rather than a softer vinyl dash. It isn't really gouged as you can't really feel the defect. However, the color is certainly gone. The installer was forthcoming about the damage, wanted to get it "touched up,"...

We had a new windshield installed on our 2nd gen Honda Pilot a couple days ago. Despite using a reputable shop which had done good work for us before and gets good reviews locally, we ended up with several forms of damage that will need to be remedied. The installer has agreed to pay for all...