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As I might not have made clear in our emails, that can should be disposed of -- it is over 5 years old -- hence, why I'm sending you a fresh can. Granted, I don't normally replace 5-year old product, but we wanted to help a dedicated customer who was having a problem. Your replacement can is...

Whit, Thanks for getting back to us with more details by email. I believe because of the age of the can, it may have dried a little faster on the surface, and that's why this time you used it, you had trouble removing some of the "dry to a haze" residue. It could also be simply...

ktown, You are not foolish. As the point has been made here, ad nauseam, the Wax Attack II may not be for everyone, but many love it. However, as with all of our products, we stand behind them. If our Wax Attack II does not do what you need it to do, just shoot me an email and we'll gladly...

SwifTone, I'm very sorry to see you having a problem with one of our products. And though it probably sounded like a good idea at the time, I would not have recommended this application for our Speed Bug & Tar Remover; instead our Speed All-Purpose Cleaner. And with any new-to-you product...

There's a nice article on the Super Chevy site by Calin Head that you should find helpful: Chevy Tech: Wheel Restoration - Billet Wheel Resuscitation - Super Chevy Magazine

Alcoa wheels come with a sticker on the face that says "Alcoa" on wheels without a coating, or "Alcoa Dura-Bright" on wheels with a coating. Otherwise the wheels generally look the same. You can do some research here: Product Literature | Technical Resources | Alcoa Wheels

In my experience, at least some metal polishes that are advertised to also polish chrome are also more than likely to damage chrome -- I have done it. This is likely because polishes that are optimized to polish bare metal (aluminum, stainless steel, etc.) can scratch chrome. This is why at...

As noted by FUNX650, chrome plating is a decorative finish, and thus much like glass it cannot be polished to make it any brighter than when it was new. And the quality of chrome varies a lot. Keep in mind that our chrome care products are developed to be safe for chrome; however we do make...

I'll agree that it looks like the wheel was refinished, but it's not holding up.

Hi, jonklim, It is possible a little more pressure may be necessary to remove more stubborn contaminants -- this may also be true with traditional clay. SpeedClay 2.0 is faster in general because it does not require the time-consuming kneading process, but also can be gentler under some...

I will, of course, agree with Forrest, and we are both very sorry for your trouble. While this formula has only been around for about 6 or 7 years, you might have used another wheel cleaner for the wrong surface that cause that incident so many years ago. Our Wheel & Tire Cleaner is formulated...

I was just looking at the photos again... the tires could indeed benefit from a good cleaner, and you might try our Back-to-Black Tire Renew tire cleaner -- spray and wipe -- it's a great product and Autogeek stocks it. Follow with your favorite tire shine, dressing or protectant.

There are a couple things that Forrest and I want to point out (Forrest is traveling today and asked me to jump online). The Lexus wheel is what we'd simply call a coated wheel -- coated with a silver paint, and certainly clearcoated (at least the factory spec would likely have been). It...

I am very sorry to hear about the problem you had. Some of the tough trim on trucks, especially bed rails, are very tough to withstand abuse, and thus trim dressings and similar products don't absorb like on some composites. In humid climates, a water-soluble trim product will tend to run with...

"had no effect" -- did the applicator turn black? Can you post some photos?

Test by re-cleaning only half of the tire by spraying liberally onto the tire, and then spreading/agitating with a brush. Rinse as directed. Let dry. Some (very few, actually) compounds might not like this cleaner and that could be a cause of the "blooming" we are seeing here. If you don't...

Here is what the Mothers California Gold® Pure Brazilian Carnuaba Wax #05550 paste can looks like: The Mothers California Gold® Brazilian Carnuaba Cleaner Wax #05500 paste can looks like this: Autogeek stocks both. The Pure Carnauba is a traditional cake, allowing a small amount to be...

PVD is a unique finish that is much different than chrome plate, but it has some similarities in that there is no way to restore the luster of the reflective finish itself if it gets damaged. But with PVD, the good news is you can polish the clearcoat on top, where a lot of the defects may be...

We came out with Leather Wash and Leather Cream a few years ago to provide a new and innovative way to formulate and apply leather care products. We developed a great foaming cleaner that eliminates overspray and a protective conditioner that eliminates spill -- while offering a unique...

Keep your eye out for a PM.