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Not sure if any of you remember, but I started a thread in here a few weeks ago about a detailing job gone wrong. I took my new Yukon to what I thought was a reputable place and it was returned to me in very poor condition with scratches and hazing all over it. Luckily, through this forum...

I gave every courtesty to the shop owner to try and make things right. I went back and forth to his shop 6 times, and let him keep my car a total of two weeks because he couldn't get to it when he initially said he could. He only sent photos because I demanded them after he didn't send...

Understood, and thank you. Please know that I came here looking for advice and help, and I found it. And also please understand that I didn't post the company's name until the thread had been in existence for several days. I was asked repeatedly by members here to post the name of the company...

I’ve read through a lot of posts here and I think I need to be clear on what was discussed originally with the detailer. While my vehicle was by no means perfect, it wasn’t in a condition that couldn’t have been corrected had the shop done the work correctly in the first place. My biggest...

I was the starter of that thread and I can tell you there was no “other side to the story.” I took my vehicle to two different places and both places were flabbergasted at the work that was done on my vehicle, and how poorly the work was. There was tons of dust underneath the coating and...

Lol. Well the only reason I was wanting to get it done now is that I still have a company vehicle and can leave it with someone as I don’t have to drive it yet. It’s just easier than trying to do it as I’d have to rent a car after December as I won’t be able to keep the company vehicle beyond...

I know how to maintain a vehicle and how to hand wash. It’s getting the swirls off a vehicle that I can’t do. I’ve been driving company vehicles for a few years and purchased this one with the swirls and wanted them removed. After that i can maintain.

I'm hoping to take it to a forum member this week. A local detailer (not above) said he can fix it but will have to strip off the coating and essentially start over. He said it would be $3500????? Is that even remotely correct? This is exterior detail only and he said its so expensive...

Just out of curiosity, to get my vehicle properly fixed what type of price should I be looking at? If I have to have the coating removed, have the paint corrected again properly, and then have another ceramic coating added on, what type of price should I look for? And to that point, should I...

And there is no way in hell they spent 39 hours on my vehicle. No way.

That’s what continues to baffle me. His site is the reason I took my car there in the first place. And then when I walked in and saw all these fancy cars I was blown away. I honestly think he was just trying to get one over on me. I think the first time he didn’t do anything except wash it and...

Lighting may actually be one of his issues. I had a hard time seeing things over at his shop and he never put a light directly on anything. Wow, that truck is freaking awesome. The paint on my Yukon wasn’t nearly that bad but and the end result of that Denali you did was what I thought I...

He claims he’s refunded the money. Will probably take a couple of days before it shows up. I threatened to come over to his shop and he wrote back and said he gave a full refund. We’ll see.

Lol putting water on the “coating” is the least of my concerns. I couldn’t care less what happens to the coating now. It’s going to have to be stripped off anyway and re-done.

Also, does this look like it’s been coated? YouTube

Thought I’d post some more photos. Just for comedy. I have to almost laugh at this point it’s so bad.

New video. I’m disgusted. YouTube

That’s his full and final correction.

He just responded: “NOBODY anywhere will ever make your Yukon look better! I will bet any amount on that! Wanna Bet? We delivered our best as always. My team worked tirelessly on your GMC, and these boys are the best of the best!! Enough said. I will refund your money. What a Joke!”

Here is my question though. What exactly did this guy do with my vehicle? He obviously did something with it but why is this result so extremely poor? I don’t understand what happened here. Did he just not know what he was doing?