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Hello all, I had my hood partially repainted which resulted in a poor color match. I have a new rock chip my hood, which revealed that all the repair shop did was spray over the original factory paint. Is it possible to remove the aftermarket paint without damaging the original paint? Thank you

I won't be pursuing a chargeback until trying to resolve the problem with the merchant. They haven't offered to properly fix it as of yet. They offered to paint my top bumper the same incorrect color they painted the hood. I understand that color matching can be tricky at times, but I shouldn't...

Thank everyone for the opinions. I am going to request a full refund, and if that is declined, I will pursue a credit card chargeback. I do not trust them to properly remedy the work. In addition to the excuses provided, they offered to repaint my fender the wrong colour to match the paint on...

I also had them do window tinting and install paint protection film on the front of the hood to prevent future damage from rock chips, but that work has its own deficiencies (e.g. bubbles and contaminants in the tint, contaminants in and misalignment of the PPF). This transaction has been a...

The body shop is apparently the top-rated location in my region, and is used by all dealers in the area.

I had to have my hood resprayed due to damage caused by rock chips. The car is less than a year old. I noticed as I was hand washing my car this weekend that the repainted hood does not match the rest of the vehicle. When I brought this to the attention of the repair shop, I was given several...