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Here you have another video so you can hear better https://photos.app.goo.gl/6Dx1wJFVVUURARyG6

Thank you very much, I will try to lubricate the felt ring. ps: i bought the machine brand new, in 2015, and never replace any parts

Hello! my name is Agustín, Im writing from Argentina. I have problems with my Flex xc3401vrg. When I turn it on, it makes a strange noise, like two pieces of metal scraping. Its a machine from 2015 but its has little use. I attach a video so you can see. Regards from Argentina! Agustin Cano...