2012 Camaro - First experience with a dealership

A.P.A.D.

New member
Joined
Dec 2, 2010
Messages
949
Reaction score
0
Monday was my first experience dealing with a dealership.

I have a buddy who is the manager of the body shop at the local Chevrolet dealership.

They had a customer with a 2012 Camaro who brought the car in to have some minor repairs done to the passenger side door. After the repair they called the lady to inspect it. The dealership washed it and applied “glaze” to it before her inspection. When she got there, she saw the swirls and haziness in the paint and said “NOT EXCEPTABLE!”. This happened 2 times from what the manager told me.

That is when he called me to come in and get it perfect for her. I went in to inspect the vehicle. There were a lot of visible swirls in the paint and the vinyl stripes had either the DuPont sealant, or repeated layering of glaze caked up in the edges.

I always do all work out of my garage, but the manager said they didn’t want to drive it there (3 miles away) because they didn’t want her to happen to see it in the road and her flip out more(she seemed to just want the job done right though). So I had to load all my gear into the car and headed back to get the job done.

It was weird working in the dealership’s detailing bay(the dealership’s detailer was off that day). A lot of the workers would walk by wondering who I was and why I was there. I told them the job wasn’t done right so they called me in to get it perfect. Lol

As I was working, a fellow came up and said good luck because he had “washed” it once, and their in shop detailer had “washed” it 3 times. I say “wash” because they had a mop bucket with a long handled scrub brush sticking out of the bucket. As I worked random dealership workers would pull up a car and use the same water and brush on all the vehicles. I cringed at all that.

After washing, claying, and removing the goop from the edges of the stripes, I taped everything off including the stripes. I used M205 on an orange CCS pad with my PC. After 6 section passes, easing pressure on the last 2 passes, the paint turned out perfect. I was really surprised that it finished that well with the orange pad. I thought I would have to follow with a white one as well. After the polishing and inspection, I applied the DG 501/601 combo, removed with the aid of DG AW.

The body shop manager and owner of the dealership came out to inspect the work and were tickled to death. The lady came and picked it up the next day and was super pleased! She asked if the in house detailer did the job and he admitted that he had to get an outside source to come in and get it perfect for her. He gave her some of my business cards I left him, so hopefully I will have a lifelong customer with her. We will see!

Here is only a few pictures…

Before
DSCN3078.jpg


After
DSCN3079.jpg


The car after
DSCN3081.jpg


Thanks for looking!
 
Way to take the job even though you had to drag all your stuff there! It seemed like it was well worth with.

Awesome work!!
 
Let's hope she's hot too. lol. Great job. my brother is bringing me his 97 black Camaro he just picked up. I'm not looking forward to this job
 
god I hate dealerships. all of them think they know how to detail cars. they are the worst. I have a 2012 hyundai sonata gray metalic. I went to get my oil changed by them, and told them NOT to wash my car. So they went ahead anyway, the car came out with rather deep scratches and swirls everywhere. Now my once perfect paint job is a hazy swirl mess.
 
...and this is why whenever I take my car in I make it a point that the service manager understands that I'm more than happy to pass on their complimentary car wash.

Awesome work!
 
Nice job... and that's a great experience.

I have thought about offering to fix some cars that a local dealer had on the used lot. One was a jeep that they "detailed" with a wool pad and rotary and left holograms all over the paint and compound splatter all over the fender flares. It's sad what some dealerships do to cars
 
Nice job... and that's a great experience.

I have thought about offering to fix some cars that a local dealer had on the used lot. One was a jeep that they "detailed" with a wool pad and rotary and left holograms all over the paint and compound splatter all over the fender flares. It's sad what some dealerships do to cars


I work at a used dealership, its really unfortunate because dealerships don't want to spend the money to get cars properly detailed (if the local detail shops even knew how) They expect 100-150$ details, and the detail shops just do a one step product because anything more and they would loose money.
 
Way to be professional and do the job at their location. This could lead to other things from them at YOUR offer price. :)
 
Thanks everyone! I just wanted to share my experience since i hear a lot of bad things doing work for dealerships. This was a good experience, i think for a few reasons. 1. i knew the body shop manager. 2. they were in a bind and needed it done right do they were willing to pay my full price. no haggling over the price, just "get us the invoice and we will print u a check".

and to those who get hack jobs by the dealership, im sorry. it goes to show free isnt really free.
 
Back
Top