Mike Phillips
Active member
- Dec 5, 2022
- 51,004
- 6
Broken Backing Plate on FLEX 3401? Need for repair?
Anytime I get questions via e-mail, a PM or a FB message I prefer to invest my typing time where
A: It's easier for me to share links, pictures and videos.
B: More people can read and thus benefit from the information. (no just one set of eyeballs)
The reality is, most people that contact me found me via an article I've written or a reply I've written on this forum. The thing is, instead of figuring out that the whole reason they are contacting me is because they found me via an article or answer I wrote on the forum that they to should bring their question to the forum because not only will that help them.... but it will help a future "them". If I answer everything in a private e-mail or other touch point, no one would find and contact me. It's a cycle or pattern that repeats as long as everything is shared in the public domain.
The above is kind of wordy but re-read it slowly and it will make sense.
So I get an e-mail asking,
Hi Mike ,
Today I am use Flex VRG 3401 Speed 5 , downward pressure 20 kg . For goal to Level Flat surface on black panel soft paint.
But unfortunately black seal on backing plate is broken. What is seriously damage ?
What need to repair ?
Hope you bring me advice and thank you for respond.
-Hanafi
Great questions Hanafi
First - The backing plate is fine and there's no repair needed. In fact now that you've chewed off the little lip of plastic it can never happen again. So re-assemble the backing plate but before you do APPLY SOME OIL TO THE FELT RING.
Then, moving forward, once in a while remove the backing plate and re-lubricate the felt ring. You can even pull the felt ring out of the aluminum housing and flip it over. Then lubricate that side. Down the road repeat. Keep the felt ring lubricated, ESPECIALLY if you use this tool a lot and press down hard a LOT.
I'm not sure why FLEX does not recommend applying some form of lubricating oil or grease to the felt ring before using the tool or why they don't oil her up before she leaves the factory.
But what I've seen in my life is when you don't lubricate the felt ring you get what you just experienced. Here's the picture you e-mailed to me.
Hang tight, let me get to resources for you that show you what to do.

Anytime I get questions via e-mail, a PM or a FB message I prefer to invest my typing time where
A: It's easier for me to share links, pictures and videos.
B: More people can read and thus benefit from the information. (no just one set of eyeballs)
The reality is, most people that contact me found me via an article I've written or a reply I've written on this forum. The thing is, instead of figuring out that the whole reason they are contacting me is because they found me via an article or answer I wrote on the forum that they to should bring their question to the forum because not only will that help them.... but it will help a future "them". If I answer everything in a private e-mail or other touch point, no one would find and contact me. It's a cycle or pattern that repeats as long as everything is shared in the public domain.
The above is kind of wordy but re-read it slowly and it will make sense.
So I get an e-mail asking,
Hi Mike ,
Today I am use Flex VRG 3401 Speed 5 , downward pressure 20 kg . For goal to Level Flat surface on black panel soft paint.
But unfortunately black seal on backing plate is broken. What is seriously damage ?
What need to repair ?
Hope you bring me advice and thank you for respond.
-Hanafi
Great questions Hanafi
First - The backing plate is fine and there's no repair needed. In fact now that you've chewed off the little lip of plastic it can never happen again. So re-assemble the backing plate but before you do APPLY SOME OIL TO THE FELT RING.
Then, moving forward, once in a while remove the backing plate and re-lubricate the felt ring. You can even pull the felt ring out of the aluminum housing and flip it over. Then lubricate that side. Down the road repeat. Keep the felt ring lubricated, ESPECIALLY if you use this tool a lot and press down hard a LOT.
I'm not sure why FLEX does not recommend applying some form of lubricating oil or grease to the felt ring before using the tool or why they don't oil her up before she leaves the factory.
But what I've seen in my life is when you don't lubricate the felt ring you get what you just experienced. Here's the picture you e-mailed to me.



Hang tight, let me get to resources for you that show you what to do.
