Burnt Paint

MikeN

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Looking for some ideas, please help. Let me start off by saything that the burnt paint is not on my car or done by my hand. A guy that a work with today asked me to take a look at his car to see about restoring his headlights (no issue there) but while looking at them I noticed some damage to the hood of the vehicle. Come to find out he had another company detail his vehicle and they burnt the hood and trunk of his black Lexus. The burn wasn't all the way to the metal but seems to have left what looks like white marks where the buffer was forced too hard. Any suggestions on if this can be fixed or does it just need a new paint job at this point?


I attempted to snap a picture of it to give a visual but the battery on my phone was too dead to allow me to use the flash so it didn't come out good enough to see anything.

Feed back please
 
The car is a 97 and was repainted in 05 - not repained by Lexus
 
So the spots look like this:
234656d1327725695-help-clearcoat-oxidation-repair-lexusscroof.jpg


?
 
Yea except it made that mark as almost lines where the buffer travelled on the hood and trunk
 
Not good. From my expierence repainting will be the only fix. Wonder how they hid it from the owner the first time. This is why using an evaluation sheet is important before any work is done. Also before and after photos help document the work.
 
Wonder how they hid it from the owner the first time.


I didn't want to even get in to asking how he missed that. That shop should have paid for a new paint job on the car. Looks like I'll be breaking some bad news to him tomorrow. At least it was already figuring on having it repainted I was just hoping to give him a drifferent option.
 
I didn't want to even get in to asking how he missed that. That shop should have paid for a new paint job on the car. Looks like I'll be breaking some bad news to him tomorrow. At least it was already figuring on having it repainted I was just hoping to give him a drifferent option.

My family has owned Lexus cars for a long time. The factory paint is very hard which is a good thing for durability. Bruning through paint is always a risk. The older Lexus's like many cars have thicker coatings of paint. Your clients car is older and already had 1 respray. Each panel will cost $500-$600. The right fix is a respray but you may be able to apply glaze and make it look better.
 
Whatever you do, don't touch it with a polisher, or it could be your headache. As, you could "make it worse" in his eyes.
 
He already got someone to give him a quote of around $500 to have the car resprayed (I don't think he cares about the high end look just wants it looking normal). I'll offer to do some hand polishing and top it off with glaze and see what he thinks but with no garentee I'm sure he won't want to pay me for something he will end up having to repaint in the long run
 
Before touching that car I'd have him sign paper work of existing paint damage. Followed by pictures attached.
 
Wow ONLY $500 for a respray? (Was that for 1 panel, both hood and trunk?) That's a freakin' steal!

Guys I know that do Lexus paint are more like $5K and up, (if they don't have to do any body work).
 
Wow ONLY $500 for a respray? (Was that for 1 panel, both hood and trunk?) That's a freakin' steal!

Guys I know that do Lexus paint are more like $5K and up, (if they don't have to do any body work).

Must have been a MAACO quote.

Indeed. Body work and paint isnt cheap.
 
Wow ONLY $500 for a respray? (Was that for 1 panel, both hood and trunk?) That's a freakin' steal!

Guys I know that do Lexus paint are more like $5K and up, (if
they don't have to do any body work).

Sounds about right. To repair a moderate door ding and repaint the area and flare it out properly at a well known quality painter I got quoted $800. (One full door and blend into the adjacent panels)
 
Must have been a MAACO quote.

Indeed. Body work and paint isnt cheap.

Not sure where he is having the work done. I agree it is low for a quote. Get what you pay for I guess.

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Actually $500-$600 per panel is a pretty average price.
 
When I see things like this I politely say something like "I'm sorry, I can't help you out" and refer them to a paint/body shop down the road. It's not worth it. Let it go and move on.
 
It is some what off topic but I would rather have paint on the moderate to soft side than paint on the hard to ceramic clear side any day of the week. The reason I say this is because no matter how hard the paint is their is no way that you are going to be able to keep it scratch and swirl free. Knowing that, I would rather have workable (soft paint), to cut and remove defects easier. I've worked on Audis and Mercedes and they are not enjoyable as Porsches:)
premove defects is a hell of about
 
When I see things like this I politely say something like "I'm sorry, I can't help you out" and refer them to a paint/body shop down the road. It's not worth it. Let it go and move on.

I spoke with him today and he is going to have it repainted then after it's done he wants to have me do the inside

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