ceramic on glass and chrome

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designermama

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*SIGH* - so I took my car to get a ceramic coating to a local guy. Brand new car, so he gave me a couple hundred off since he knew it wouldn't need as much correction work before putting on the ceramic. This guy has almost perfect reviews, he works on a lot of classic cars - I had no reason to feel concerned. When I picked up it was his day off so he wasn't there. When I took a look at the car, I noticed some rainbow looking tarnish on some of the chrome... I had a microfiber in my glovebox so I gave it a try and some of it came off... but as I inspected I could see spots here and there on other parts of chrome as well. When I got home, my autogeeks box had arrived with gyeon glass cleaner. I decided I'd give it a try. As I sprayed the back windshield I noticed there were these weird spots and smudges - that weren't visible until I sprayed it with this glass cleaner. SO I am guessing he smudged it up on the windshield too? I don't know what else it could be as this car is brand new. The glass cleaner wasn't taking it off - but it was turning my rag black in places. So - how do I get this safely off of my chrome and window now? Is it even possible or did he screw this up for real? I'm so mad right now and hesitant to take it back to him to "fix" it at this point. What should I do?
 
If its real chrome, use a chrome polish, like Mothers. Use a fine glass polish like Griot to clean the glass.
 
They are just high spots from the coating. Nothing seriously messed up at all..... it happens.

Either take it back to him and have him remove the spots or get a mild polish and microfiber rag and polish it off.
 
98CayenneTA said:
They are just high spots from the coating. Nothing seriously messed up at all..... it happens.

Either take it back to him and have him remove the spots or get a mild polish and microfiber rag and polish it off.
Click to expand...

I am leaning towards this - as I don't have any polish or any special glass polish. I'm just irritated I guess for having paid so much money for a sloppy job.
 
you could try a cleaner wax, something with a very light abrasive. not as harsh as a polish or compound if you are worried...
personaly i like keep a bottle of mequiars ultimate polish around just for these reasons...it is a very simple on/off process with no damage to any surface i have used it on.
 
If you go after polishing off these high spots the dealer left behind, just be aware of two things.

1) Those spots will not be protected any longer unless you cover them with something else. The polish will take the coating, high spots and all, right off.

2) Depending on the coating used, you may see a difference in the appearance between the areas still covered with the coating and those where you polished off the high spot. I'm not sure how it might look on chrome trim or glass, but I know it is noticeable on painted surfaces.
 
Why not just ask the guy to fix the issue?

When I do a coating, sometimes the client has a small issue, it happens maybe once or twice per 100 coatings. I just fix it for the client. Most of the time it's either a high spot that was missed, or the client rubbed against the coating before it had dried correctly. In all cases, it's a 5 to 10 minutes work to fix it. I am sure your detailer will be happy to fix that for you.
 
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