Clearcoat edge line from new paint job

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TheRealBFKR

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Hi all!

You may remember me as the moron who hand compounded through his blue BRZ’s clearcoat.

Long story short: I got the rear quarter resprayed (color blended, whole quarter panel plus sail panel plus rocker recleared)

They did a good job with the clearcoat texture and the color match.

i noticed today, however, that the mask tape line in the wheel well is really too far out for no reason (near/touching the actual plane of the rocker panel.)

I don’t think this could really be comepltely fixed unless I demanded a new clearcoat job (which means they will have to pop out the rear quarter glass again and detrim...etc.)

Clearcoat edge - Album on Imgur

This being on the edge of a body line, it’s actially incredibly hard to spot.

my question is: should I have the shop try and wetsand out the line? I feel like there is a good chance that could just make it worse. If the line is not gonna start flaking and peeling, I am inclined to leave it since no one but me will ever see it. I only found out because I was changing wheels and carefully scrutinizing the new job. It’s been a roller coaster of a week because of my eff up and I would rather start enjoying my car, as long as this won’t lead to the clearcoat failing.

Part of the problem that makes the edge show is also that it looks like they sanded and prepped the “lip”, but did not restore its shine when some of the new clearcoat didn’t make it that far inward.

Pictures of the match and the car, for those who are interested:

Post repaint - Album on Imgur
 
This should help others so they don't have to click on links

283m0X9.jpg


ndBlJx0.jpg
 
I’ve seen these before, it’s gonna peel and keep peeling. I’ve wet sanded them to “smooth it over” but it’s just a bandaid on a constantly bleeding wound.


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Yes, bring it back. That's never going to be right. Not what you paid for.
 
sudsmobile said:
Yes, bring it back. That's never going to be right. Not what you paid for.
Click to expand...

Thanks for the advice. Is the only way to get it right to completely reclear the whole panel? I am happy with how everything else turned out... Is it possible to spot repair this lip in a way that would prevent future flaking? I don't mind too much how it looks because it's not really visible at all.
 
Thanks for sharing the pics Guz.

Yeah, I’m with Eric- that wouldn’t fly for me. As he mentioned it looks like a recipe for premature failure.

Sorry you’ve gotta chase after them on this.
 
oneheadlite said:
Thanks for sharing the pics Guz.

Yeah, I’m with Eric- that wouldn’t fly for me. As he mentioned it looks like a recipe for premature failure.

Sorry you’ve gotta chase after them on this.
Click to expand...

Thanks, I will go in on Monday and ask them what they can do for me.

I am expecting an uphill battle, though. What recourse do I have if they don't honor it and redo the clearcoat? (they may claim the hard line it as normal/unavoidable)

I didn't go through the insurance on this, so I don't have an agent to go bat for me.
 
TheRealBFKR said:
Thanks, I will go in on Monday and ask them what they can do for me.

I am expecting an uphill battle, though. What recourse do I have if they don't honor it and redo the clearcoat? (they may claim the hard line it as normal/unavoidable)

I didn't go through the insurance on this, so I don't have an agent to go bat for me.
Click to expand...

customer pay carries more weight in most body shops than insurance claims,,IMHO opinion the insurance industry ruined the auto body repair industry but thats another story.

I know you said you are moving so asking for a lifetime warranty on it won't help much,,maybe they could "burn it in" with clear or something like that so the whole 1/4 wouldn't need to be redone
 
Most reputable shops stand behind their work. My body shop offers me a free lifetime warranty on all of their paint jobs. You shouldn’t have to work too hard to get them to fix this problem.
 
rlmccarty2000 said:
Most reputable shops stand behind their work. My body shop offers me a free lifetime warranty on all of their paint jobs. You shouldn’t have to work too hard to get them to fix this problem.
Click to expand...

Thanks, let's see what they say then. I am just afraid they will suggest a dumb workaround instead of properly reclearing the whole panel.
 
TheRealBFKR said:
Thanks, let's see what they say then. I am just afraid they will suggest a dumb workaround instead of properly reclearing the whole panel.
Click to expand...

So I took it back and was treated quite poorly. The manager didn't seem to know what I was trying to get across and said that he didn't see the issue.

The painter came and spent twenty minutes wet sanding and hand compounding out the ridge. The area is a lot cleaner now (there was tape glue residue and all that crap) but the line is still there.

I honestly don't think these guys care enough to do the job right so I don't want to bring my car back again.

Hoping that the edge doesn't start peeling (since it's not noticeable right now). If it does, I will just have to get it done by a shop that actually has some dignity and standard for themselves.
 
That's too bad but not totally unexpected in this day and age.
 
sudsmobile said:
That's too bad but not totally unexpected in this day and age.
Click to expand...

Yeah, and they put on 3 or 4 miles on the car too (they were under the impression that the BRZ is a fast car I am sure, which is unfortunately not true). Sure, they could have been testing whether the window refit or the bumper being put back on were done well, but perhaps they just took my car out for a nice test drive. Or maybe they just had to move the car around for some unknown reason. It was only 3 or 4 miles though so I am ready to move on and not let the negativity get to me. Life is just too hard if I let myself think that everyone has ill intentions in mind.

Anyway, I REALLY want to take this opportunity to thank you all. You have all been super supportive and helpful from the moment I compounded through my clear. The takeaway is that my car is now looking good again (they did a great job with the actual color match and blending within the panel.) I am ready to start enjoying this car again and not be so meticulous about the paint (the self-inflicted glaring hole in the clear coat was too hard for me to swallow for sure).

You all have a great day!
 
Thanks for the update!

Sorry to hear they more worked around how visible the issue was vs trying to correct it. Like rlmccarty2000 said - a good bodyshop should offer a lifetime warranty on their repairs, so if you ever do have issues with clear peeling or anything hopefully they take proper care of you.
 
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