Growth in the XMI Pad Conditioner bottle

Kurt_s

Kurt_s

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I was looking at my 1/2 full, XMI pad conditioner bottle over the weekend and it has stringy blackish growth inside the bottle. I'm assuming it's some type of fungus.

Is this typical and how does it affect product performance. Feed back please

Thanks!
 
I'd call AG in the morning and see what they can do for you.
 
Give Dwayne a call at 800-869-3011 ext 212 he will help you out with that.
(just a side note if you have trouble with a product you will get faster service if you call us, we don't always get a chance to read ever post. Thanks)
 
Here are the pictures you requested.

growth4.jpg


Growth1.jpg


Growth5.jpg
 
That's funny, I have a strange growth in a bottle of PD QD+. I never really thought much about it until seeing this thread.
 
Looks like a fungus to me. It's probably feeding off the detergent and I've seen it before in other solutions like this. Too many years around formulated chemicals.

I've already spoken with Dwayne and he is taking care of me. AG has the best customer service.
 
Kurt_s said:
Looks like a fungus to me. It's probably feeding off the detergent and I've seen it before in other solutions like this. Too many years around formulated chemicals.

I've already spoken with Dwayne and he is taking care of me. AG has the best customer service.
Click to expand...

Cool! :xyxthumbs:
 
Rob T said:
Cool! :xyxthumbs:
Click to expand...

By the way, I did tell Dwayne that I've learned things from AG that I will apply similar customer service concepts to the next customer service and support organizations that I own or run.
 
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