How to contact Autogeek
- Thread starter MikeyC
- Start date
Setec Astronomy
Well-known member
- Aug 31, 2010
- 16,855
- 1,177
Bunky, didn't you have an email contact that you could give to the OP?
I understand the cynicism, but PBMG/AG/SonaxUSA has just put in a lot of effort to revamp the forum(s) software, move AG to a new warehouse in Indiana (co-located with SonaxUSA), restocked the store, and I'm willing to give them the benefit of the doubt here...but someone should point out to them that they have old phone numbers on the site and that it would help if they had some phone support, or maybe at least a live chat.
I understand the cynicism, but PBMG/AG/SonaxUSA has just put in a lot of effort to revamp the forum(s) software, move AG to a new warehouse in Indiana (co-located with SonaxUSA), restocked the store, and I'm willing to give them the benefit of the doubt here...but someone should point out to them that they have old phone numbers on the site and that it would help if they had some phone support, or maybe at least a live chat.
Bunky
Well-known member
- Jun 20, 2007
- 6,410
- 139
One person I talked to was
[email protected]
The other email was their generic customerservice email with the response from Andre.
[email protected]
The other email was their generic customerservice email with the response from Andre.
Setec Astronomy
Well-known member
- Aug 31, 2010
- 16,855
- 1,177
Since Autogeek has been relocated to the Vision Investments/Sonax USA facility, you can try the contact info on their facebook page:
www.facebook.com
Also, here is a little info about the new facility:
www.autogeek.net
SONAX USA
SONAX USA, Westfield, IN. 14,067 likes · 61 talking about this. Premium car care by Europe's leading brand.
www.facebook.com
Also, here is a little info about the new facility:
Tour Autogeek
www.autogeek.net
hilld
Member
- May 10, 2014
- 150
- 0
The number on their website 772-286-2701 is constant busy, and the TF number after you create a support ticket 800-869-3011 goes unanswered and then it tells you the mailbox is full. Filling out a contact form does not result in anything either.
I had a shipment out for delivery, then it got recalled due to damage and was sent back to AG. They received it 5 days later, but didn't send me a note, reship the item nor refund my order. A bit disappointed to say the least. Until they get their house in order, I won't be ordering from them anymore.
I had a shipment out for delivery, then it got recalled due to damage and was sent back to AG. They received it 5 days later, but didn't send me a note, reship the item nor refund my order. A bit disappointed to say the least. Until they get their house in order, I won't be ordering from them anymore.
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