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I hope better is in front of you, Scott.
I guess the new company is "Cost cutting" with all the PBMG employees leaving? What's next? Average customer service?
If all the moderators leave, we can talk about all the other cool products.
Concerning indeed. Everything was roses after the announcement, but now some seem to be bolting. My guess would be ch ages we can t see yet, including cost cuts.
I dont know a lot of details, but I heard that they simply want moderators to be actual employees of the company going forward. Nick is going to work for Bob directly. Pat and Scott if I am not mistaken were not employees, just volunteer moderators, and I am sure they are still welcome to contribute to the forum.
Keep in mind this is a business. When we heard Meghan and Jason left, many thought it was the end of the world. Things hardly changed. Now Bob sold and Nick is leaving, but Meghan and Jason are back. Things change.
In the end, as long as they keep offering great products, great service (which I have not seen diminished in any way) and competitive prices, as long as the friendliest forum on all of the interwebs, my business isnt going anywhere.
Well not sure who's fielding emails at AG these days but in the promo before Christmas, the first portion of the 20% off and free shipping, it was said you'd get a free mf wash pad with your order. I placed a 2nd order the following day as the sale was extended. I didn't receive a towel with either order and I sent an email but didn't get a response back. Is it the end of the world, ofcoarse not but a little detail like this was never forgotten back in the day. I did receive all my products and my free samples though, thank you for thatrops:
I dont know a lot of details, but I heard that they simply want moderators to be actual employees of the company going forward. Nick is going to work for Bob directly. Pat and Scott if I am not mistaken were not employees, just volunteer moderators, and I am sure they are still welcome to contribute to the forum.
Keep in mind this is a business. When we heard Meghan and Jason left, many thought it was the end of the world. Things hardly changed. Now Bob sold and Nick is leaving, but Meghan and Jason are back. Things change.
In the end, as long as they keep offering great products, great service (which I have not seen diminished in any way) and competitive prices, as long as the friendliest forum on all of the interwebs, my business isnt going anywhere.
Thank you all for the kind thoughts and well wishes. It is bitter sweet and I appreciate the comments of support and all the likes I received this week.
It isn't important as to the reasons of departure, but I will offer I was a dedicated employee for 13 years. That, and I will continue on as such until the end on 12/31. Change isn't always comfortable but it is constant and will continue to help shape the forum and store. I enjoyed my role and the support from Bob, Jason, Nick, and Meghan.
I will still visit the forum as a spectator and feel great that I was able to help mold it into what it is now today ......
Well, it definitely seems like something is up. Better make sure ag/pbmg keeps there head on a swivel. Lots of competitors out there.