LC Backing Plate: Reloaded

Becciasm

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So, about a month ago, i posted this link:

http://www.autogeekonline.net/forum...xploded.html?highlight=backing+plate+exploded

In the midst of preparations for Harakiri, Truckbutt mentioned that I should contact The Pad Man (Eric @ Lake Country) to see if there was anything he could do to help.

I PM'd Eric, and went about my business.

A few weeks later, i receive a PM from Eric, and after another few weeks, this package arrives at my doorstep:

0725121748.jpg


It consisted of a 4 7/8" (5") BP to replace the one that failed, a 6" crimson wax/sealant pad, AND a 5 7/8" (6") BP!!!! I had made mention to him that I did not have a measuring device on hand to verify whether it was indeed a 5", and he had replied that he would send me 'one of those too'. I had thought he meant a measuring device (read 6" ruler)... not a 6" BP!!!!

To Eric @ LC aka The Pad Man - Thank you!!

There have been several posts of late, especially around holiday times, etc, where people whine and complain about the 'lack of quality sales' or 'the high prices' etc here @ AG...

note this - I am a Joe Nobody in the detailing world, but the stellar forum members and manufacturer's representatives that live on AGO stepped up and helped a person in need.

I doubt that kind of service can be found at most other sites.

Thank you AG, LC, Eric, and those that posted in the above thread, esp Truckbutt :)
 
Goes to show that the people here on AG are some of the most helpful and the the companies that sell their products here follow up AG's customer service with their own personal best!

Always nice to see a story like this!

Props to Eric and Truckbutt for stepping up. :props:
 
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