Let’s learn about vinyl wrap and protecting it.

[TrustJesus]

Hello Autogeeks,
I did a search and nothing that related came up.

I want this thread for us to learn, so I’ll volunteer my work van.

From this point I’m interested in accomplishing the following.

I’m asking because the vinyl wrap is a totally different beast all together. I don’t want to waste my time over trying to correct it.

Keep in mind I live in Texas and the heat just beats down on it all day. I usually use Meguiar’s hybrid ceramic liquid wax.

I do a hose rinse (no pressure washer). Very light washing, no hard pressing. Even drying is light, so just wondering.

•••••••••••••••••••••••••••••••••••••••••••••••

•Is it possible to safely remove swirls:scratches from black vinyl? Scratch is not nail deep at all.

•How to safely protect it, what protection is best suited for it? A Ceramic?

•Is it normal that my black vinyl is only 4 months old and already fading in some areas?

As always thanks thanks






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[WillSports3]

If it's gloss vinyl, treat it like paint pretty much. Just be gentle with it, most finishing polishes should correct just fine.

 

[FUNX650]

First...a few things to get out of the way:

•What is the specific Brand (and the generation)
of this wrap?

•What finish does the wrap have [ex: matte;
satin; gloss; (or some other)]?

•Is there any “Warranty” (either expressed,
or unexpressed) at play?


TIA.

Bob

 

[TrustJesus]

@Will
Should I use a complete polish I have lying around?

Should I do it hand or 3” polisher?


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[TrustJesus]

@Bob
It’s “supposed” to be 3M.

It’s the Gloss vinyl, I was going to get matte but then changed it.

According to the installer it has a 3M 7 year warranty, it’s already peeling in some areas tho.




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[ducksfan]

Just for clarification is it 1080 or 2080?

Did the installer give you a warranty or is he just quoting you 3m's warranty?

Peeling is probably due to installer error. Typically over stretched and not post heated properly.

 

[TrustJesus]

@Ducksfan,

I don’t know, I got the feeling he was beating around bush too much.

He said he use quality inks and 3M vinyls, mine is glossy.

I don’t know if it’s 1080 or 2080, he never ever said anything like that.

He uses 3M 7 year warranty but like I said it’s peeling in some areas and fading in others.

I’m just wondering if he he did it correctly, because my wife paid him a lot of money.

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[FUNX650]

@Bob
It’s “supposed” to be 3M.

According to the installer it has a 3M 7
year warranty, it’s already peeling
in some areas tho.

•IMO:
-That is totally Unacceptable.

•As such:
-Stop whatever you are currently doing to
the wrap: it’s time to invoke the expressed
portion of this wrap’s 3M Warranty.


Bob

 

[ducksfan]

Ok, he says he will fix it for 7 years. Take him up on it.

Any fading will be a product issue (4 months and quality inks) or contamination of the laminate. Lifting is an installation issue (and he knows that).

The 1080 and 2080 lines are color change wraps. I didn't know you had graphics. That's a different system. Graphics will have a clear laminate over them. So, there shouldn't be any color fading. Ask him what you should use to clean up the laminate.

 

[ducksfan]

If he tells you it wasn't over stretched, realize there are two factors at play here. There is the maximum amount the product can be stretched before distortion or failure. There is also an amount the product can be stretched without needing to be post heated. The second one is where the failure comes in. The installer probably either didn't post heat or didn't post heat properly.

There's also preheating to relax the material prior to making a cut. This could make a difference too. But it doesn't matter in our discussion. It's all installation and the responsibility of the installer to do properly.

The other possible reason for lifting is the surface wasn't prepped properly or wasn't adequate to bond the wrap. Since they prepped it and were responsible for inspecting the surface prior to taking the job, both of these would still be on them.

 

[TrustJesus]

@ Bob what is unacceptable the fading or peeling?

I’ve read reviews others have had this problem and they take it back for repair.

Either he used another vinyl company or 3M needs to work at this.

So the swirls I’m stuck with?

 

[TrustJesus]

Ok, he says he will fix it for 7 years. Take him up on it.

Any fading will be a product issue (4 months and quality inks) or contamination of the laminate. Lifting is an installation issue (and he knows that).

The 1080 and 2080 lines are color change wraps. I didn't know you had graphics. That's a different system. Graphics will have a clear laminate over them. So, there shouldn't be any color fading. Ask him what you should use to clean up the laminate.

I asked him when I picked it up, he said ceramic, it’s still discoloring and peeling.


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[TrustJesus]

What if he refuses and gives me an excuse?
Can I call 3M directly and complain to them?
This is receipt.

 

[ducksfan]

Ceramic is the protectant (and he probably meant a coating application, not one of the spray and wipe products).

I was talking about where you are now. What does he suggest to use to clean up the laminate. Because if it's not contamination on the laminate, you have a product problem.

Bottom line is it's only been four months. There is no excuse for the problems you're having at this point.

Tell him you want your 7 years. He did the installation. He chose to install 3m products. If the installation is the problem, fix it. If 3m's product is the problem, use Avery Dennison or Oracal when he re-does it. You don't care. You just want your 7 years.

Oh, by the way, good luck on 7 years sitting outside in the Texas sun. But, 4 MONTHS!!!

 

[TrustJesus]

•IMO:
-That is totally Unacceptable.

•As such:
-Stop whatever you are currently doing to
the wrap: it’s time to invoke the expressed
portion of this wrap’s 3M Warranty.


Bob

Hey Bob,
I haven’t done anything to wrap. I was asking about the swirls and how to remove them.

The peeling was another issue I’m having with it.

Even the windows are peeling.

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[ducksfan]

What if he refuses and gives me an excuse?
Can I call 3M directly and complain to them?


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I think 3m would tell you it's the installer. I would work with him until he tells you he won't back up his work.

I don't think 3m has a system of certified installers. I think they're just who's product he buys. But I'm not sure. So, if he flakes on you, you could call them and ask. They may send someone out to inspect. Get something in writing. It might make a small claims case easy.

Document everything. Get a new pad of paper and don't remove any pages from it. Keep a log of every correspondence including names, titles, date & time. Documentation is valuable and it tends to make people take you more seriously.

 

[TrustJesus]

@ducksfan

I specifically asked the workers how to properly wash it. They said don’t use pressure washer and I never have.

Then the owner said to ceramic coat it, ok fine. The discoloration and peeling off are still going.

I even remembered I asked one of the installers why is it peeling? He said it will glue back on after a couple hours.

The whole experience was bad from the beginning but I was dumb.

Only reason I chose him because he was close to home and has experience.

So to answer your question he didn’t suggest how to clean the laminate portion. He didn’t even come show it to me, he stayed in his office.

He was acting shady that day, and well here we are.


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[TrustJesus]

@ducksfan

I’m sorry get what I’m writing, I’m more then sure the owner won’t give me anything.




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[ducksfan]

Yeah

" He said it will glue back on after a couple hours"

Okay, they know that's a lie. So, you have to decide now if it's worth going after them.

 

[TrustJesus]

@ducksfan

Well if they can fix it, I’m good.
I’ll be upset if they don’t they charged us $2,800.00!

I just want them to fix it, it was peeling from the beginning.

The discoloration was later on.

Thanks ducks fan, wish me luck with them.


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