Long shipping

D

Dan_335i

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not AG fault. dont even need the supplies yet. still lots of snow and cold up in the north.

This is my third package from AG.
First 2 packages always arrived in 7 days. 5 business days+sat,sunday.

I just find it weird. the package didnt reach canada customs yet. been shipped out Feb 18 so it should have been here on tuesday 25 or 26.



  • Your item was processed through our ISC MIAMI FL (USPS) facility on February 21, 2014 at 8:10 am. The item is currently in transit to the destination.
  • Arrived at Sort Facility, February 21, 2014, 8:09 am, ISC MIAMI FL (USPS)
  • Electronic Shipping Info Received, February 18, 2014
  • Dispatched to Sort Facility, February 18, 2014, 5:15 pm, STUART, FL 34997
  • Acceptance, February 18, 2014, 2:06 pm, STUART, FL 34997


did my package get lost in transit?
 
my orders usually take 2-3 days to ship, then about 7-8 days to arrive... give it a few more days!
 
My orders always ship within like 12 hours of the order, besides the weekend. Seems like it might be a UPS problem. Which wouldn't be the first time. :/
 
USP is not great but at least tell us whats going on with our packages at least but your package may be already in Canada just sitting there or it could have been rerouted due to the weather, and such this happen to me a few times before but I usually get my packages a few day's later though.
 
octane said:
my orders usually take 2-3 days to ship, then about 7-8 days to arrive... give it a few more days!
Click to expand...
what part of ottawa are you in?










wasnt even complainning but i got a email from AG. Just shows they have good customers service!

"Dear **,

We have noticed your post on the forum and see where the order's last scan was on 2/21/2014 in Miami. International orders are typically delivered between 5-14 business days provided there are no delays in customs. Due to inclement weather it is possible the package may have been delayed in transit to the border or the package may have missed a scan once it arrived at the border.

We will keep an eye on the package and will contact USPS regarding the matter. As soon as we have more updated information we will notify you as soon as possible.

We thank you for shopping with us and look forward to serving your car care needs in the future."
 
I had them check it also seems like not to usually for this time of the year with the weather and all. Sorry for the delay but it is out of our hands once it leaves us. But I have international following it to make sure there are no further problems. Sorry for the issues.
 
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