Hi Jim,
Thank you for the link, liquidglass.com is no longer working.
I just need for this to be seen by people, including the AG staff.
I never got a call back, so I opted to call again, sure enough, guy picked up on the first ring.
(A few excerpts)
- Hi there, I just wanted to know if you folks were throtting down production, I can no longer find your polish in stores, and your website no longer seems to work?
*laughs* Throttling down? We can't keep up. Production is up over 25,000% percent over the last year.
(At this point I was taken aback, I mean that is the most ridiculous exaggeration I've ever heard over the phone)
- I find it hard to believe production is up that high, since no one around here seems to carry it anymore, including AutoGeek.
Autogeek is a garbage store, we won't let them carry our products anymore.
I could NOT believe that. I was completely taken off guard by this.
I then asked about the website, he then said it is no longer available for public viewing, you have to pay a membership fee of $25,000 to view it. Again, WTH? Apparently they have 6 million viewers a month.
I just hung up the phone, I don't know if someone was being a #### because it was 4:55 on a Tuesday, but I cannot believe the way he talked to me, and insulted AutoGeek.
I don't think I'll be using their polish anymore, as much as I love it. Someone with customer service as arrogant and insulting as that doesn't need to stay in business. I simply cannot believe it, I'm still in shock.
I just can't believe anyone representing a company with such fine products could talk to a customer that way, and insult a company that (let's face it) sells products far superior to LG.