Phone Order with Nick

craigfilly

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I just placed a phone order with Nick because I was having some issues placing my order online. Nick was very knowledgeable and answered every question that I had. I used to work in the Customer Service field, and Nick is a perfect example on how customer service is supposed to be performed. He even honored free shipping for me since I was trying to place my order last night! I will continue to buy my products from AG because of great customer service, and people like Nick...someone give Nick a Gold Star!!!:awesome:
 
And you wonder why millions of detailers call Autogeek home? :props:
 
...I will continue to buy my products from AG because of great customer service, and people like Nick...someone give Nick a Gold Star!!!:awesome:

:iagree:

I have normally dealt with Nick for customer service and have had nothing but great service. AG has a loyal customer here! :props:
 
Just now saw this - thanks guys.

For those of you that don't know, I'm only a quick phone call away if you ever need assistance with an order or technical question. :dblthumb2:
 
I just placed a phone order with Nick because I was having some issues placing my order online. Nick was very knowledgeable and answered every question that I had. I used to work in the Customer Service field, and Nick is a perfect example on how customer service is supposed to be performed. He even honored free shipping for me since I was trying to place my order last night! I will continue to buy my products from AG because of great customer service, and people like Nick...someone give Nick a Gold Star!!!:awesome:

I e-mailed Nick about an order close to a month ago. Even though he was in South America at the time, he e-mailed me back saying he would be in touch with me soon.

I'm sure he had a million things to do upon his return, but he took care of my order within 48 hours of his return. Now that's what I call customer service.

(Hey Max, has Nick had a raise recently?) Im the MAN
 
I just placed a phone order with Nick because I was having some issues placing my order online. Nick was very knowledgeable and answered every question that I had. I used to work in the Customer Service field, and Nick is a perfect example on how customer service is supposed to be performed. He even honored free shipping for me since I was trying to place my order last night! I will continue to buy my products from AG because of great customer service, and people like Nick...someone give Nick a Gold Star!!!:awesome:

I had the pleasure of talking with Nick once and Mike twice, both of them are really cool and very helpful:dblthumb2:

Kevin
 
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