Question about my order?

[jebmotorsport]

Customer service never answer emails. I have sold my Rupes LHR15 mk2 because I preordered the new cordeless Flex dualaction, and was thinking it was sent soon as thye now are in shops in Europe and you charged my card the same day I ordered it. I have seen it was pending in my account, but now I see that it is backordered, when do I get my polisher that you charged me for several weeks ago ?

 

[Mike PhillipsMike Phillips is verified member.]

Customer service never answer emails.

I'm pretty sure our customer care department answers all their e-mails.

I will forward the link to this thread to the person in charge of customer care along with your e-mail address and they will look into your situation.


:dunno:

 

[jebmotorsport]

No need for this now after all these months. Got the machine very long time ago that I had questions about.