LuckyDetailer
New member
- Jul 2, 2012
- 20
- 0
Hey Folks,
Wanted to share an experience from yesterday. More for the new folks just getting started.
I broke our rule of going to look at the vehicle before quoting a price and it bit me hard yesterday.
I detail a lot of RV's this time of year. As a rule, I always go to look at a vehicle before quoting a price, but with gas at $4 a gallon and me being a little lazy, I let the customer tell me that the finish on their RV was still "shiney". When I arrived, WOW! What I have come to learn in 25 years of doing this is that customers just don't understand what oxidation is. I was reminded of that yesterday.
So, learn from my mistake. Always go look at the vehicle. Worse case, have them send you pics.
Wanted to share an experience from yesterday. More for the new folks just getting started.
I broke our rule of going to look at the vehicle before quoting a price and it bit me hard yesterday.
I detail a lot of RV's this time of year. As a rule, I always go to look at a vehicle before quoting a price, but with gas at $4 a gallon and me being a little lazy, I let the customer tell me that the finish on their RV was still "shiney". When I arrived, WOW! What I have come to learn in 25 years of doing this is that customers just don't understand what oxidation is. I was reminded of that yesterday.
So, learn from my mistake. Always go look at the vehicle. Worse case, have them send you pics.
