"Scratches" on the Display Screen?

jebfour

jebfour

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Since we picked up my wife's "new to her" car we noticed that there some sort of a smeared/dirty film on the vehicle's display screen. The morning it was really bugging me so I got things cleaned off. The pictures show what was found underneath. You could slightly notice this under the film/filth but now that the screen is clean it's really evident.

If I had to guess (and it is strictly a guess) there is a protective coating of some kind over the plastic cover that was scratched when someone repeatedly poked away at the screen thinking it was a touch screen (it's not).

Ideas or suggestion on how to fix or at least make this look better?

Thank you in advance.
 
That almost looks irreparable... What kind of vehicle is it?
 
Both my truck ( GMC ) and the wifes car ( Cadillac ) have touch screens and the CUE system in the Cadillac shows every finger print which is a major gripe about this system . What can be used safely to clean these types of screens ?
One thing I learned a long time ago is never use a paper towel to clean the plastic cover for gauges . It will scratch them up in a
New York minute . I had an old Pontiac Grand Prix that I did this to and there was no fixing it .
 
Android said:
Both my truck ( GMC ) and the wifes car ( Cadillac ) have touch screens and the CUE system in the Cadillac shows every finger print which is a major gripe about this system . What can be used safely to clean these types of screens ?
One thing I learned a long time ago is never use a paper towel to clean the plastic cover for gauges . It will scratch them up in a
New York minute . I had an old Pontiac Grand Prix that I did this to and there was no fixing it .
Click to expand...

:iagree:Save yourself time and aggravation..have the screen replaced.
 
Android said:
Both my truck ( GMC ) and the wifes car ( Cadillac ) have touch screens and the CUE system in the Cadillac shows every finger print which is a major gripe about this system . What can be used safely to clean these types of screens ?
One thing I learned a long time ago is never use a paper towel to clean the plastic cover for gauges . It will scratch them up in a
New York minute . I had an old Pontiac Grand Prix that I did this to and there was no fixing it .
Click to expand...

Try Mothers ReVision Glass & Surface Cleaner w/microfiber towel. Spray the towel and wipe clean.

Don't replace anything unless it looks like OP.
 
Why'd you ask me that... Now I feel bad for being harsh. I dunno, I just expected the nav screen on a 2yr. old Lexus to look much better than that.
 
It looks like the protective film may still be on the screen. These are really thin plastic films. Look around the edges and if that is it you can peel it off.
Otherwise Lexus should be happy to help fix it.


Sent from my iPhone using AGOnline
 
The product Pro 4x linked, cleans very well and leaves a nice feel. As for the longevity and the ability to prevent scratches, I don't know I just used it for the first time yesterday.
 
Skoob said:
It looks like the protective film may still be on the screen. These are really thin plastic films. Look around the edges and if that is it you can peel it off.
Otherwise Lexus should be happy to help fix it.


Sent from my iPhone using AGOnline
Click to expand...

I thought that too. Look really close to it and with a flashlight maybe you can see if it is so.
 
Android said:
Both my truck ( GMC ) and the wifes car ( Cadillac ) have touch screens and the CUE system in the Cadillac shows every finger print which is a major gripe about this system . What can be used safely to clean these types of screens ?
One thing I learned a long time ago is never use a paper towel to clean the plastic cover for gauges . It will scratch them up in a
New York minute . I had an old Pontiac Grand Prix that I did this to and there was no fixing it .
Click to expand...

Look on Amazon for "Lexerd Screen Protector". They make screen protectors for pretty much every vehicle for the touch screens. much like you have on your phones. I put one on mine as a recommendation it is fantastic. It repells finger prints and dirt and and can be cleaned with a microfiber towel, with no scratching. While this wont help the OP fix his current issue but it would help after it is fixed to protect it.

https://www.amazon.com/s/ref=nb_sb_...or&sprefix=lexerd,aps,1413&crid=3SRLAVOXF6DZG
 
Skoob said:
It looks like the protective film may still be on the screen. These are really thin plastic films. Look around the edges and if that is it you can peel it off.
Otherwise Lexus should be happy to help fix it.


Sent from my iPhone using AGOnline
Click to expand...

That was my first thought.
 
It's really a shame the manufacturers didn't think ahead and make these screens/coatings more durable. I work at an independent BMW shop, and a lot of the iDrive screens (non touchscreens) are just totaled from people trying to clean them.
 
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