Talk about service

matth9

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So today I opened up my brand new gallon of FinishKare 425, I've had it for about 4 months, it's been inside my home all winter long waiting for use. My other QD ran out and I go to refill my spray bottle with the 425 and white chunks that look like snot come flowing out of the gallon. I call Dwayne and he arranges to send me another gallon at NC. It's been a couple of hours since I spoke with him and I am still amazed at how well AG treats their customers, four months after I buy something they are still on top of it. Dwayne, I hope you see this, thanks again for taking care of this issue, you are the man :props:

Here is a pic of my 425
picture.php


BTW, I found another thread where someone had a similar issue. It was right around the time I bought mine.
http://www.autogeekonline.net/forum/auto-detailing-101/29605-bad-fk425.html

Only difference is mine Batch #002793 :confused:
 
I love AG service!!! One reason that I buy the majority of stuff here! And everytime I called, whoever was on the other end was very pleasant!!!
 
Yes,That was my post "Bad FK425".
I called Dwayne and he was prompt about sending me a replacement.:props:
 
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