Firstly before I start anything else, this is just what I experienced the good and bad from AG, and being International customer, this definitely may or may not apply to you all lucky one within the 48 contiguous US states.
The good :-
AG pretty much carry everything that I need, not only so but far much more. Here in my country all we had are overpriced Meg's and people are crazy about it without realizing there is much more choices out here.
On customer service wise, I simple could not ask more from AG... But then I would not say it is superb, but it certainly was far more satisfying. (Why? Look at the bad)
The bad :-
International shipping with USPS was terrible enough, it always takes 2 weeks ++ and it never clear any custom, nor did any notification being sent. The tracking is near to useless, I suppose that delivering the item and got stuck at custom could allow them to update the tracking as "Delivered". It is definitely not cheap that we got to pay hefty shipping already, and I definitely don't expect they just don't do nothing about the custom. There even on my second order, the parcel got all soapy wet because one of the gallon sized detergent got spilled all over, causing all the other bottles packaging to fade, as well as the Cobra MF included discolored due to the washed down labeling. And still, no custom clearance, no notification. It was so disappointing only to be lighten up by AG replacing the gallon detergent for me.
On second note, I was never informed that AG offers FedEX shipping options too. While I am not quite sure if it will be better, if shipping with FedEX or better courier that offers punctual, and dependable custom clearance service, the hefty shipping price would be much more justified.
The good :-
AG pretty much carry everything that I need, not only so but far much more. Here in my country all we had are overpriced Meg's and people are crazy about it without realizing there is much more choices out here.
On customer service wise, I simple could not ask more from AG... But then I would not say it is superb, but it certainly was far more satisfying. (Why? Look at the bad)
The bad :-
International shipping with USPS was terrible enough, it always takes 2 weeks ++ and it never clear any custom, nor did any notification being sent. The tracking is near to useless, I suppose that delivering the item and got stuck at custom could allow them to update the tracking as "Delivered". It is definitely not cheap that we got to pay hefty shipping already, and I definitely don't expect they just don't do nothing about the custom. There even on my second order, the parcel got all soapy wet because one of the gallon sized detergent got spilled all over, causing all the other bottles packaging to fade, as well as the Cobra MF included discolored due to the washed down labeling. And still, no custom clearance, no notification. It was so disappointing only to be lighten up by AG replacing the gallon detergent for me.
On second note, I was never informed that AG offers FedEX shipping options too. While I am not quite sure if it will be better, if shipping with FedEX or better courier that offers punctual, and dependable custom clearance service, the hefty shipping price would be much more justified.