Using A Work Order Form?

RhetoricMixes

RhetoricMixes

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Anyone use one? I was thinking about getting some made when I order another round of business cards and was wondering if anyone used them as a final "sign off" from a customer before they drive off with their vehicle. If so where did you get them from?
 
RhetoricMixes said:
Anyone use one? I was thinking about getting some made when I order another round of business cards and was wondering if anyone used them as a final "sign off" from a customer before they drive off with their vehicle. If so where did you get them from?
Click to expand...

I use one. It is good protection for you and the customer. Makes things more clear, and good for records. For example if the car has deep scratches or dents, mark that down on the work order and get them to sign it before you start. That way they can't claim you did it, or that they're paying for a task you did not perform

Personally I have a generic one on my computer that I wrote up. Then when the car is about to come in, I add a Car Blueprint to the bottom or on the back. I use this like a ding sheet and also when I do my initial measurements, I write down all the measurements on the work order for quick referral if you forget what the initial measurement was.

:)
 
I also use them, it's the best protection you can have. It also allows you to have in writing what will be done with the car or whatever your detailing. In detailing, a lot of people don't understand what goes into detailing and they don't understand the costs, with a form everyone will understand what type of detailing will be done. Also make them sign it before you begin. Shine on
 
Crazy Diamond said:
I also use them, it's the best protection you can have. It also allows you to have in writing what will be done with the car or whatever your detailing. In detailing, a lot of people don't understand what goes into detailing and they don't understand the costs, with a form everyone will understand what type of detailing will be done. Also make them sign it before you begin. Shine on
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I agree.

I have a short form and a long form. The long form is also a check-off sheet to make sure everything that is supposed to be worked on gets completed. This helps you and also if you have employees it helps to make sure they don't miss anything.

I would strongly agree with the part above that people don't understand what goes into detailing and especially proper detailing.

Your customers have know idea about products either, whether you're using quality products or inexpensive products. This also includes pads.

All these things, time to do the work, products, pads and all the other things you need to use to do the job right cost something.


:)
 
Ok so i made up my own form to indicate what was performed, the customers name and address and also the date. I guess my next obstacle would be how in the world do I make a copy of this if I dont have a copier (after they've signed it)?
 
Does anyone want to share a sample and what a potential form might look like?
 
Here is a sample of mine

IMG_02373.jpg


IMG_02382.jpg


IMG_02392.jpg
 
RhetoricMixes said:
Ok so i made up my own form to indicate what was performed, the customers name and address and also the date. I guess my next obstacle would be how in the world do I make a copy of this if I dont have a copier (after they've signed it)?
Click to expand...
I am in the Business Forms business, so here is my suggestion:
Design your form on Excel, Word, Word Perfect, whatever. Go to you local paper house, like Kelly Paper. Buy a ream (500 sheets) of 2 ply NCR paper in White/Yellow (1st ply = White and 2nd ply = Yellow). Print all your variable information(Customer Name, Phone, Make, Model, etc.) on the front and all the information that does not change from job to job on the back, since you can only write in duplicate with the White as Ply 1/Yellow as Ply 2. Once you turn your 2 part Work Order over, it will not duplicate. Once you have this figured out, go to your program on your computer and print out your Work Order on your ink jet/laser printer. If you need to go to another page, just go to a 2nd page. Be sure and date it and have your customer sign it. Remember, page one has to print twice[first on the White Ply 1 and then again on Yellow Ply 2]. Turn the 2 Part Work over and print your static information on the back of page 1 White Ply 1 and Yellow Ply 2. You may find it a little difficult to print on the back of the White Ply 1 and the front of Yellow Ply 2, because that is where the coating is located.
If you went to a pre-designed form, it never seems to do exactly what you want it to, so that is why I suggest you design it yourself. Plus, you can make changes as you see fit. Any questions, please PM me.
 
Until you have time to create something custom, use this one:
01.05.2013-18.27.png


It's great because:
  1. It's easy to circle problem areas on the car.
  2. You capture your customers email, so you can contact them and they'll never forget about you.

And don't forget to:
  • Write the agreed upon cost.
  • Write the agreed upon completion time.
  • Write down every SPECIFIC customer request, so you don't forget them.

Download the form here:
http://startacardetailingbusiness.com/forms/detailing_checkin.pdf
 
3000rpm said:
Until you have time to create something custom, use this one:
01.05.2013-18.27.png


It's great because:
  1. It's easy to circle problem areas on the car.
  2. You capture your customers email, so you can contact them and they'll never forget about you.

And don't forget to:
  • Write the agreed upon cost.
  • Write the agreed upon completion time.
  • Write down every SPECIFIC customer request, so you don't forget them.

Download the form here:
http://startacardetailingbusiness.com/forms/detailing_checkin.pdf
Click to expand...


Much appreciated. I'll probably customize this one until I get some custom ones made. Thanks!
 
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