What are they thinking?

DaveT435

DaveT435

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They opened a Chemical Guys store here in Arlington. They don't open until 10:00. Two younger guys working there. I didn't realize it was just a Chemical Guys store when I walked in. Asked if they had a 1" plate for my ibird. He didn't know what an ibird was. Who in this industry doesn't know what an ibird is?? Now I'm looking around and seeing it's just Chemical Guys. I was the only one in the store. One of the guys asks if I had been in there before. I tell him no. He says "we have a lot of awesome stuff" I needed some pad cleaner because my order didn't make it so I go get that, and it sucks FYI. He as Go up to check out and he asks if that's my black Camaro. He says "we have some awesome stuff for black cars". I guess that's his attempt at being a salesman??

Why would you put the money into opening a store like that, not open until 10:00 AM close at 7:00 PM, put some clown in there that obviously doesn't know anything about detailing supplies, and has no salesmanship skills??

I couldn't believe it. On top of all this is's not a very good location, hidden in the middle of a strip mall. I don't know if these store are franchises or what. IMO this one is going to do nothing but lose money until they close the doors.

Wheter it's an actual Chemical guys store or franchise what were they thinking??
 
Interesting, probably wants to sell you some kind of glaze to cover swirls on a black car. Also, no such thing as an iBird. It's actually a Bigfoot Nano. The iBrid part is the technology behind the tool.
 
Never heard of iBirds. Are they Apple's attempt at the animal kingdom? ;)

As for the salesman skills, he should not require any. This industry is pretty straight forward. All you need to know is what product does what. I really doubt people are shopping around from store to store. It's not like you will visit 5 stores to decide what wax or polish you will use on your car.

As for business hours, 10 to 7 is better than most stores around here. The only specialized detailing stores I know of in Montreal have horrible hours. Usually 9 to 5 weekdays and 9 to 12 on saturdays. Closed on sundays. So basically, anytime I have time to go there, they are closed.

Not a fan of Chemical guys products. I might use some of them, like their Honeydew snow foam or VRP dressing, but I would not go out to buy any of their products. With that being said, they have a full lineup of products, so if they carry all the CG products, you will have several choices for each type of products.

As for location, this is a very specialized market. If they want affordable rent, they can't be in a great location. Around here detailing product shops are in industrial areas. Very inconveniant but I don't think they have much choice.
 
DaveT435 said:
I didn't realize it was just a Chemical Guys store when I walked in. He didn't know what an ibird was. Who in this industry doesn't know what an ibird is??
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Umm, you call him out for not knowing what an “ibird” is, but at the same time you drive yourself to a Chemical Guys store yet somehow don’t know it’s a Chemical Guys store... Alrighty then. Lol.

Btw, the hours and location can’t be all that bad... Afterall you found it and didn’t even know where you were at.lol.
 
What the hell is an ibird??????????? I'd say your knowledge matches that of the people at the store.
 
RTexasF said:
What the hell is an ibird??????????? I'd say your knowledge matches that of the people at the store.
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Connects to the gonkulator. Learned that watching reruns of Hogan's Heroes.
 
In July a Chemical Guys store opened in Glen Burnie, Maryland (not in the area that I live). While out for a drive one day I decided to go and check it out just to look around. Nothing I wanted. Just curious. Needed to put some miles on the 370Z. When I got there I tried to open the door and it was locked. It was closed on a Monday. At least I had a nice drive. Have not gone back since.
 
This thread stimulates a lot of CG noise and it dawned on me that much of the noise comes from lack of respect for what CG does.

It is a lot like the 'vette or BMW owners taking shots at the import tuners who are hopping up Hyundai's. Not cool. Your rig is more expensive and more cool but you're disrespecting those import tuners who are at a different place in life than you are.

CG customers aren't here yet but many will eventually get here. Respect them for trying and respect them for taking at least a cursory interest.
 
On the above note, I like Pete’s 53! That’s it though. CG Hex pads suck
 
acuRAS82 said:
On the above note, I like Pete’s 53! That’s it though. CG Hex pads suck
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Pete's 53 is a great nuba for sure!

Silk Shine is still my all time favorite interior product and I pretty much have them all and still it's my go to.
 
acuRAS82 said:
On the above note, I like Pete’s 53! That’s it though. CG Hex pads suck
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custmsprty said:
Pete's 53 is a great nuba for sure!

Silk Shine is still my all time favorite interior product and I pretty much have them all and still it's my go to.
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Hexlogic pads are OK in my experience. Clay and clay pad is OK, too.

They have competent products (glass cleaner, shampoos, interior cleaners), I just think there are better ones out there (i.e. Palm Beach Motoring family, Collinite, Meg's Detailer line, etc.).

I rate them on par with Meg's Ultimate and other lines that are available at retail stores.
 
Route246 said:
Hexlogic pads are OK in my experience. Clay and clay pad is OK, too.

They have competent products (glass cleaner, shampoos, interior cleaners), I just think there are better ones out there (i.e. Palm Beach Motoring family, Collinite, Meg's Detailer line, etc.).

I rate them on par with Meg's Ultimate and other lines that are available at retail stores.
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Didn't they try the Walmart route?
 
CG has some decent products. Some good waxes except for Lava(a runny mess), soaps are not bad but they just have too many with no real reason, except to sell more soap. V7 is billed as a sealant, but it lasts as long as a QD. I really like their fragrances, which reminds me we haven’t had a discussion on Stripper scent in a while. Baby powder, cinnamon, and sweat. Lol
 
WaxMaster1 said:
Interesting, probably wants to sell you some kind of glaze to cover swirls on a black car. Also, no such thing as an iBird. It's actually a Bigfoot Nano. The iBrid part is the technology behind the tool.
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Interesting. Guess you need to let AG know they should call it a Bigfoot Nano ibird in their descriptions. I've seen it called an ibird on here at least a couple hundred times. A few of those by Rupes employees. So if that is indeed the technical name surely you can see my confusion...

Setec Astronomy said:
Sounds about the same as the other CG stores <shrug>.
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I didn't know CG had any stores. I did hear about the Walmart thing a while back.

Calendyr said:
Never heard of iBirds. Are they Apple's attempt at the animal kingdom? ;)

As for the salesman skills, he should not require any. This industry is pretty straight forward. All you need to know is what product does what. I really doubt people are shopping around from store to store. It's not like you will visit 5 stores to decide what wax or polish you will use on your car.

As for business hours, 10 to 7 is better than most stores around here. The only specialized detailing stores I know of in Montreal have horrible hours. Usually 9 to 5 weekdays and 9 to 12 on saturdays. Closed on sundays. So basically, anytime I have time to go there, they are closed.

Not a fan of Chemical guys products. I might use some of them, like their Honeydew snow foam or VRP dressing, but I would not go out to buy any of their products. With that being said, they have a full lineup of products, so if they carry all the CG products, you will have several choices for each type of products.

As for location, this is a very specialized market. If they want affordable rent, they can't be in a great location. Around here detailing product shops are in industrial areas. Very inconveniant but I don't think they have much choice.
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Definitely some valid points. I spent my life in retail/management. I tend to be a little critical when it comes to salesmanship and customer service. In my opinion if they are paying he to work at a retail store he should be trying to sell, especially when I was the only one in there.

Eldorado2k said:
Umm, you call him out for not knowing what an “ibird” is, but at the same time you drive yourself to a Chemical Guys store yet somehow don’t know it’s a Chemical Guys store... Alrighty then. Lol.

Btw, the hours and location can’t be all that bad... Afterall you found it and didn’t even know where you were at.lol.
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A couple weeks ago a kid from the Camaro club told me about a big grand opening of a detailing supply store and wanted me to go. I went, never went in the store. The store doesn't say Chemical Guys anywhere on it, otherwise OBVIOUSLY I would have known. Alrighty then...

RTexasF said:
What the hell is an ibird??????????? I'd say your knowledge matches that of the people at the store.
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It called an ibird all over AG and Autopia's web site, not to mention my response earlier in this post. Were you trying to make this personal, or was that the best you could come up with to pile on and be "one of the gang"

JustJesus said:
i like those hours!!!!
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If you're an employee sure lol

Route246 said:
This thread stimulates a lot of CG noise and it dawned on me that much of the noise comes from lack of respect for what CG does.

It is a lot like the 'vette or BMW owners taking shots at the import tuners who are hopping up Hyundai's. Not cool. Your rig is more expensive and more cool but you're disrespecting those import tuners who are at a different place in life than you are.

CG customers aren't here yet but many will eventually get here. Respect them for trying and respect them for taking at least a cursory interest.
Click to expand...

I don't disrespect CG. Their pad cleaner I don't care for. I've used a few of their products. Love Blacklight and V7 on dark colors. My experience in that store definitely left a lot to be desired and I don't know of many retail establishments that open later than 9:00. I'm sure there are some, none that I deal with. If they can afford to open all these stores they must be doing something right.
 
I respect your opinion, Dave. (I have also read the term iBrid a lot. Correct or not).

I have never tried any CG products. This is because of mixed reviews. A minority seems to like, and the majority does not seem to like.

Enough for me to move on to the next product line.

Make sense?
 
Ibrid not ibird. It’s because it “BRIDges the gap between corded and cordless tools. They will probably do Ibrid technology in their bigger tools soon.


Sent from my iPad using Tapatalk Pro
 
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