Please help! Meguiar's Gold Class Rich Leather cleaner-conditioner ruined brand new seats !

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carenthusiast said:
P.S. FYI, I have posted on one other thread, about a guy who clayed his brand new vehicle because it was contaminated by residue that penetrated his clear coat. I wondered why would anyone need to clay a brand new car (assuming they come off factory with protective , adhesive cover plastered over the body), but some experts here have explained to me that this happens quit often.
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Most cars only have the hood, roof, and trunk covered. The rest is usually exposed except for Audis, Porsches, some VWs, and other cars that come in a full cover.
 
Selectchoice said:
carenthusiast, I don't believe anyone here believes you didn't encounter an issue with the product, however life is all about how you handle the setbacks. On most if not all of Meguiars products there is a number consumers can call for further information/advice. Failing that, Meguiars have a very helpful online forum that could assist you. Failing that, you could go to the official Meguiars website and contact them using the contact details provided.

I understand your initial disappointment with the product, but reading your comments as an impartial forum user I cannot help but be struck by your overly critical, conspiracy theorist rant. Accusing members of working for Meguiars PR department and Meguiars naming of a series of products to lure in a certain type of consumer? Seriously.....

There are many appropriate places freely available to you to FIX a problem like you have encountered. It appears to me, and I am guessing also to quite a few others that have read your thread, that you are here to complain more so than listen to solutions offered.

I can't be sure but are all your posts on AG in this thread?
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Selectchoice,

You can call it anything you want but PR and Marketing are high paying industries and real people work there, not some imaginary creatures born out of tinfoil hat wearing conspiracy theorists' skull.
You may Google "Marketing 101" to start with, but as you learn more and more about various marketing techniques you will not be surprised how some products are designed, based on expectation of mass consumer response, and how those expectations are quantified.

In this particular case it's obvious to me that unlike their Professional grade exterior care products (which are really good, as far as I can tell), the "Gold Class" is just a bragging name that isn't worth the paper it's printed on (at least in case of the wipes I am discussing here). Surely, their marketing team and product designers had radically different image of the buyer base for this "Gold Class" , "rich leather" cleaning/conditioning product. Somehow, I don't believe they seriously meant this product to represent or fulfill a need in high quality and good care.
Call me "conspiracy theorist", but in my college years I did take some marketing classes, and I have some basic ideas how it works.

As to Meguiar's 800 number, I am aware of it. You can Google online the experience of consumers who had similar issue and called that same number. The best Meguiar's did (in one case I read) was to send their customer a $200 check to get their leather re-coated (basically painted and coated) . Other "lucky" customer got free bottles (two bottles in fact) of cleaner and a conditioner (as two separate products). None was offered a replacement for brand new leather seats in a luxury car. So, why should I call them? if I wanted large compensation I wouldn't call them either (nor would post here), but would hire an attorney and file a claim in court.
But I am not after that either.

At first I was just very upset with what I observed to be effects of this misnomer called "non-greasy cleaner-conditioner wipes". I was really unhappy thinking that they permanently damaged my car (but I hoped not), and asked more experienced people in this forum if they encountered similar issue in past and how would they recommend me remedy the situation.

Two days later it became apparent to me that the damage was not as catastrophic as I thought , I became more optimistic about this silicone-shine not being permanent, thanked everyone and actually was not planning to go on with lengthy posts about the whole issue.
But then I have read some posters suggesting that I was a culprit in overusing the product (which you can't really overuse, all you can do is wipe a seat with a synthetic napkin-like piece which is pre-soaked with solution in factory. You don't control the amount of product you apply, Meguiar's does. And , unless you get 25 wipes out repeatedly wiping the same seat over and over again, I don't know how could the product be "overused" if all you did is use one wipe to wipe one seat at the time.
I didn't not use the same wipe to clean all seats because I didn't want to (assuming they are cleaner wipes) spread to next seat whatever dust it was removing from the previous one. But even if I used only ONE wipe, still I would have to start with FIRST seat and that first seat would get the exact same quantity of product that caused my seats go Armorall-silicon-shiny.

Why suggest that I have foolishly over-applied the product , as if I was some clueless noob with Makita buffer who swirled holes in his paint and now screams "O holy molly!"?
I have detailed my cars for more than two decades now and have used various products to know the difference between "overusing" a product and product doing something other than what you would reasonably expect from it.

I didn't not buy Armorall "super-shine your vinyl seats" product , I bought Meguiar's and I had a reason NOT to expect that it would be making my brand new car look like a trash.
The very fact that this is not Professional Grade product puts onus of responsibility directly on Meguiar's , as it's designed for consumption by average car enthusiast and not by savvy body shop pro-master. "You don't know how to use this product!" is not even a defense line when you are talking about over the counter product.

And since this is Meguiar's I had every reason to expect it not to do what Armorall would. To top it, Meguiar's itself typed on the container "Non greasy formula". You should buy this product to shine your old shoes (if you have any) and see for yourself how "non greasy" it is. How misleading one can be?

And why come here to turn this discussion into ad-hominem, personal matter instead of directly answering or sharing an opinion on how to get rid of hideous effects of the failed product ?


P.S. FYI, I have posted on one other thread, about a guy who clayed his brand new vehicle because it was contaminated by residue that penetrated his clear coat. I wondered why would anyone need to clay a brand new car (assuming they come off factory with protective , adhesive cover plastered over the body), but some experts here have explained to me that this happens quite often.
 
Let me see if I got this right:
A college educated man goes out and buys a $4 and change leather care product to apply to his brand new $30K car's leather seats. He fails to read the basic instruction that states "Test for colorfastness and compatibility on a small, inconspicuous area first." He removes a wipe from the product saturated roll and, with eyes closed, slathers up the front seat. When the one seat is done, he then removes another wipe and proceeds to slather up the second seat, all along without looking at the results of the first seat. When the job is complete, he steps back, opens eyes and proclaims: "BEHOLD!!!"
I'm not trying to poke fun at your expense here, but do you not see anything wrong with this picture?
Twenty years of experience is meaningless, if you have not been doing it right all along.
I have only been detailing for 3 months, but I know the basic principle of testing and researching a product before applying it to an entire car which is often a significant investment.
Fortunately for you, all ended well, and hopefully with a valuable lesson learned.
 
carenthusiast said:
Selectchoice,



You can call it anything you want but blah, blah, blah...
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OMG I'm getting a cavity.

I want to bow out from this thread but I can't because it's also quite entertaining. A bit like a train wreck...

Disclaimer: Not that I'm saying train wrecks are entertaining. It's just the whole you don't wanna look but you can't help looking thing
 
I thought I was done after my initial response, but...
Just when I thought I was out...they pull me back in!
 
carenthusiast said:
Anyone can go on Google, type "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks) and hit the search button.

Read in your spare time and see what others consumers write about this product.

P.S. You can't make it into another variation of "incompetent user burned his paint with rotary buffer" theme.
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I posted this earlier. In case you didn't see I re-post it now and you are welcome to follow the search trail and read what others say about 'thrilling' effects of this product on their brand new leather seats. Don't buy my words, just do your own search.
 
davey g-force said:
Come back! You know you wanna..
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Hey does anyone want to buy one of my new anti-conspiracy, foil 'brain protectors'? I was going to paint them gold and make them really classy, but apparently that's against the principals of Marketing 101 so instead I will call them 'Silver Class Non Conspiritorial Cranium Covers' and list the various ways it will stop the government reading my private thoughts. Oh but not just the government of this world, no! These will protect from the mind melders of the farthest regions of the known and unknown universe. Yeah, that will make them sell.

:iagree: (see, this little guy is with me.......)
 
Just type "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks) and hit the search button. That should suffice.

P.S. Trying to make the character of person who posts his opinion a subject of this thread, as opposed to a product and its' effects that are being discussed, will not change the fact that Meguiar's screwed big time with these wipes. :nomore:
 
All this talk of cleaning leather seats has made me want to clean my leather seats. Although that could be the voices in my head making me think I want to clean my leather seats. Wait! Do I even have leather seats?
 
Selectchoice said:
:iagree:

I wonder who started that.......
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You may want to scroll back and see for yourself.

Meguiar's is a large corporation that has screwed big time with these greasy wipes, most likely because it got too greedy and lost respect for some segment of its' consumers.

While Meguiar's can do that and fool me and scores of others to buy an Armorall in disguise labeled "Gold Class", it can not prevent the same consumers from venting out their frustration and letting everyone else know what a hideous effect that particular product has on brand new leather.

If you have anything to add that is relevant to this subject feel free to contribute.
But if discussing my personal qualities is what interests you more then I suggest you open another thread about me as a person and post there anything you want, as long as forum moderators allow you. Since I am here anonymously you can't do me a harm by saying whatever you want about me, but I respectfully ask that you do not spam my thread with ad-hominems that are not related to what I dedicated this thread to.

Thank you,

Carenthusiast
 
1. Type "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks)

2. Hit the search button.

3. Read dozens of opinions written by buyers about horrific effects of Meguiar's Gold Class Rich Leather Cleaner Conditioner on brand new leather.

4. You are entitled to your opinion. Just as I and scores of others who found this product exceptionally bad for a brand new leather.

Have a good one.
 
are there pics? this would be a much better thread if we could see the effect ourselves.
 
carenthusiast said:
1. Type "Meguiar's gold class rich leather cleaner conditioner ruined" (without quotation marks)
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I'm going to go slit my wrists now.

Can someone please count the number of times he's said that in this thread? It would have to be about 10. Seriously....
 
I suppose if you can't put together a good argument, just keep repeating yourself, right?

... Oops, train wreck...
 
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