Problem I had with SONAX Full effect

choijw2

choijw2

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I've been using Iron X decontamination and as well as wheel cleaner in order to keep my shelves simple.

and after countless stories about Sonax FE, I figured give it a shot.

My first experience?

It was meh.... more like.... terrible.... I made sure I spray on DRY wheels and color never changed, even on break rotors.

So I sticked to my good ole friend iron x and later on, I received sonax FE as free gift.

2nd bottle I received.... worked really well, color changed quickly, I washed wheels easily and I really enjoyed using it.

So I don't know what happened to my first bottle.... possibly I received bad batch? perhaps old one?

Has anyone have similar experience as me?
 
choijw2 said:
I've been using Iron X decontamination and as well as wheel cleaner in order to keep my shelves simple.

and after countless stories about Sonax FE, I figured give it a shot.

My first experience?

It was meh.... more like.... terrible.... I made sure I spray on DRY wheels and color never changed, even on break rotors.

So I sticked to my good ole friend iron x and later on, I received sonax FE as free gift.

2nd bottle I received.... worked really well, color changed quickly, I washed wheels easily and I really enjoyed using it.

So I don't know what happened to my first bottle.... possibly I received bad batch? perhaps old one?

Has anyone have similar experience as me?
Click to expand...

Same vehicle?
 
I have the same problem and was going to start a thread but I'll piggy back on yours. I bought the 5 liter SONAX Wheel Cleaner Full Effect about 3 years ago. It worked fine for the first year and it suddenly stopped turning red when I used it on the same car. I have more than half of it left.
 
j.dy said:
I have the same problem and was going to start a thread but I'll piggy back on yours. I bought the 5 liter SONAX Wheel Cleaner Full Effect about 3 years ago. It worked fine for the first year and it suddenly stopped turning red when I used it on the same car. I have more than half of it left.
Click to expand...

Glad I am not the only one with same issue.

I suspect shelve life, but let's see what other experts can tell us.
 
This is the first time I've heard of this happening. I contacted the experts as SONAX to see what they have to say.
 
Nick@Autogeek said:
This is the first time I've heard of this happening. I contacted the experts as SONAX to see what they have to say.
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to be clear, Mine was 16.9oz bottle, not gallon size.

and Thank you Nick for contacting SONAX for us.
 
Nick

Do you know if sonax full effect is temp. Sensitive?
 
Nick@Autogeek said:
I heard back from SONAX....

1. How old is the product?
2. Can you send a picture of the bottle?

:)
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I threw the old bottle out long time ago but i had this issue since I got it out of the box.

I just checked my order history and I ordered it on 10/28/2015
order ID W-998725

if this helps.
 
choijw2 said:
I threw the old bottle out long time ago but i had this issue since I got it out of the box.

I just checked my order history and I ordered it on 10/28/2015
order ID W-998725

if this helps.
Click to expand...

SONAX is stumped and so are we, but a new bottle is headed your way. If you want to add anything else since the shipping is on me, please send me a PM with anything you would like to include with the shipment.
 
Nick@Autogeek said:
SONAX is stumped and so are we, but a new bottle is headed your way. If you want to add anything else since the shipping is on me, please send me a PM with anything you would like to include with the shipment.
Click to expand...

Thats why he's the best !

Keep up the good work pal we really appreciate how good you take care of us :thumbup::thumbup:
 
Nick@Autogeek said:
SONAX is stumped and so are we, but a new bottle is headed your way. If you want to add anything else since the shipping is on me, please send me a PM with anything you would like to include with the shipment.
Click to expand...

Damn! Now that's customer service!!!

AG continually sets and raises the bar.
 
Nick@Autogeek said:
SONAX is stumped and so are we, but a new bottle is headed your way. If you want to add anything else since the shipping is on me, please send me a PM with anything you would like to include with the shipment.
Click to expand...


Oh wow Nick, I don't know what to tell you..
Thank you very much!

Btw did Sonax have answer on why color didn't change?
 
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