Griot's 6" DA burned out

Delsil

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I have a small part time detail business where I do 4-6 cars a week. As I was buffing a vehicle yesterday it just started slowing down and eventually the pad and plate would not move or rotate at all. I did smell a small burning scent as if the buffer was overheating. Tried switching it on again while not on the car and it would start up but the pad and plate would not move and then eventually die out again after about 10 seconds. Any ideas what may be causing this? Has it finally passed away? It is about 2 years old.
 
I would call Griots, it has a lifetime warranty. I always see people say they got great customer service.
 
Could be dead, seized, bad bearing, brushes, etc. But at 4-6 cars per week multiplied by 2.5 years. That's roughly 625 cars. That bad boy paid for itself quite a few times over. Cost of usage perhaps .25 cents per car. I'd buy a new one, but I'm sure some will suggest contacting Griot's for their warranty.
 
I'll chime in as someone who's gotten a (10ish year old) machine warrantied by them. Super easy, great service as mentioned.

As WaxMaster1 mentioned, given your production use of it, in my mind it falls under a consumable category. Fixing cars for a living, I spend thousands on tools each year, so the $150 for a replacement every so often doesn't seem so bad.

In your shoes, I would probably take advantage of that warranty once, then plan on buying the next one if and when you need to.
 
Thanks everyone for the replies. I did reach out to Griot's last night and just waiting for a call and/or email back. On the other hand I will be buying a new one and if fixable keep the old as a back up. Ugghhh...this means back to the old fashioned rotary the next couple days
 
Yep... that's a good opportunity to upgrade, but I'm sure Griots will warranty that one out. As already said, keep it as a backup.
 
My megs g110v2 died on me recently. Replaced the cord and everything is back and running. Like mentioned previously I'd just contact griots for warranty.


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My megs g110v2 died on me recently. Replaced the cord and everything is back and running. Like mentioned previously I'd just contact griots for warranty.


Sent from my iPhone using Tapatalk
 
Griot's will send you a form to fill out, and ask you to ship it back. Then will either repair or replace (depending on what you ask them to do in the form). I did this once and had a new one within 10 days. Always have 2 polishers - none are bullet proof. A G15 (or G21) combined with a GG6 is a nice setup and offers redundancy.

ScottH
 
But at 4-6 cars per week multiplied by 2.5 years. That's roughly 625 cars. That bad boy paid for itself quite a few times over. Cost of usage perhaps .25 cents per car. I'd buy a new one, but I'm sure some will suggest contacting Griot's for their warranty.

:iagree:

Always have 2 polishers - none are bullet proof. A G15 (or G21) combined with a GG6 is a nice setup and offers redundancy.

:iagree:

the BOSS (G15/21) and LIL' BOSS (GG6) are the dynamic duo!
 
if it hasn't been done already, try replacing the brushes (if it doesn't void the warranty) and see if that helps. this may be similiar on how the video below shows on replacing them...
 
I'd take advantage of that warranty.

Having a back up isn't a bad idea either. That way you could have one set up for smaller pads, and if one goes down, that write off is there ready for use.
 
The other advantage of having 2 machines is the ability to split the load so to speak. Polish with one, and use the other for wax or sealant application.

ScottH
 
I have a small part time detail business where I do 4-6 cars a week. As I was buffing a vehicle yesterday it just started slowing down and eventually the pad and plate would not move or rotate at all. I did smell a small burning scent as if the buffer was overheating. Tried switching it on again while not on the car and it would start up but the pad and plate would not move and then eventually die out again after about 10 seconds. Any ideas what may be causing this? Has it finally passed away? It is about 2 years old.
I've got 5 gg6 broke the same promblem. On the hunt for more durable polisher .Looking into makita.
 
Griot's got back to me and told me to check the electrical brushes. Sure enough one was burnt to a nub and I changed both and started right up. I do like Griot's customer service. They were very helpful.
 
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