Pick up my car from service & the tech left a nice letter in the car for me

Dabbac

Dabbac

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I had to drop off my car for a safety recall and I wanted them to look into a few things. Anyway, when I picked up the car after they were done with it, I noticed a nice hand written letter was left for me. After reading it, it felt great to see someone take the time to notice how well kept the car is, and to actually spend time writing a letter too

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Dabbac said:
I had to drop off my car for a safety recall and I wanted them to look into a few things. Anyway, when I picked up the car after they were done with it, I noticed a nice hand written letter was left for me. After reading it, it felt great to see someone take the time to notice how well kept the car is, and to actually spend time writing a letter too

cc1fd97974654827c584cd6a70d6fc23.jpg



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This is pretty awesome

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Wow. That is almost unheard of.

Good for that Dealer.

Nice way to say "We appreciate your business, and you as a customer/car lover.

Very cool. :)
 
That is very cool. Now you know to request John for all future service work.
 
Very thoughtful of him to take the time to do that. Thanks for sharing, you deserve it.
 
That was really special. Amazing what a hand written note can do. Thanks for sharing.


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I'd say it's worth a call/email to the Owner/Service Manager letting them know what an outstanding employee they have.
 
Pick up my car from service & the tech left a nice letter in the car for me

PaulMys said:
Wow. That is almost unheard of.

Good for that Dealer.

Nice way to say "We appreciate your business, and you as a customer/car lover.

Very cool. :)
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Tell me about it, and i have had 3 different cars from them and have been to service more then a few time, this letter was a first. It felt great reading it!


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You know... I thought I had an article on this topic but I can't find it so must just be a post somewhere...

The topic was,

A clean and detailed car gets more respect or better treatment than an dirty unkempt car when taking your car in for service


My theory is that when you take your car in for service, if it looks detailed and regularly maintained inside and out, the people working on it will notice and give it more respect.


Conversely, if your car looks like a rat's nest on the inside and like the last time it was washed is the day it was sold, then the mechanics and techs working on it won't give it any respect or treat it like it has value.


Just theory but this letter to this forum member is the first sign of that theory that I can remember being shared on a forum.



:)
 
I took the liberty to download one of your pictures, crop out the fluff, resize to 800 pixels wide and then upload to your free gallery here on AGO


Nice!

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For anyone reading this thread into the future, if you take pride in your ride and take ownership of the care and maintenance for the appearance aspect of your car or cars, then DON'T trust that the dealership or shop you take your car to will treat your car like you - be proactive and get a Do Not Wash Car hang tag.


The Autogeek Do Not Wash Car hang tag


dont_wash_car_tag.jpg



On Autogeek.com


Autogeek's "Do Not Wash Car" Hanging Sign FREE with orders over $95!



:dblthumb2:
 
Pick up my car from service & the tech left a nice letter in the car for me

Don M said:
I'd say it's worth a call/email to the Owner/Service Manager letting them know what an outstanding employee they have.
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Funny that you wrote this, on my way in this morning I sent a message and a photo to one of the heads of North America corporate that I know well


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Mike Phillips said:
You know... I thought I had an article on this topic but I can't find it so must just be a post somewhere...

The topic was,

A clean and detailed car gets more respect or better treatment than an dirty unkempt car when taking your car in for service


My theory is that when you take your car in for service, if it looks detailed and regularly maintained inside and out, the people working on it will notice and give it more respect.


Conversely, if your car looks like a rat's nest on the inside and like the last time it was washed is the day it was sold, then the mechanics and techs working on it won't give it any respect or treat it like it has value.


Just theory but this letter to this forum member is the first sign of that theory that I can remember being shared on a forum.



:)
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I feel 100%, the same.

Thanks Mike

Also note: they already know, not to touch/ wash the car :)




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Mike Phillips said:
A clean and detailed car gets more respect or better treatment than an dirty unkempt car when taking your car in for service


My theory is that when you take your car in for service, if it looks detailed and regularly maintained inside and out, the people working on it will notice and give it more respect.



:)
Click to expand...

I’m also a firm believer in this. That’s why I make sure to have the Kia freshly washed and vacuumed everytime it goes in for it’s oil changes at the dealer. I even wipe down and dress the engine bay. And thanks to AG I’ve got 1 of these signs.

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Mike Phillips said:
You know... I thought I had an article on this topic but I can't find it so must just be a post somewhere...

The topic was,

A clean and detailed car gets more respect or better treatment than an dirty unkempt car when taking your car in for service


My theory is that when you take your car in for service, if it looks detailed and regularly maintained inside and out, the people working on it will notice and give it more respect.


Conversely, if your car looks like a rat's nest on the inside and like the last time it was washed is the day it was sold, then the mechanics and techs working on it won't give it any respect or treat it like it has value.


Just theory but this letter to this forum member is the first sign of that theory that I can remember being shared on a forum.



:)
Click to expand...

Your theory and example is spot on/accurate.

I can give a pretty extreme example of this principle that everyone has experienced numerous times in their lives. We have all walked into someone’s immaculately clean home. Be it a family member’s, friend’s or complete stranger’s home, and what is the first thing we do. Take off our shoes.

I have also walked into homes where there is dog feces on the floor. I had zero concern what my boots brought into those homes.

Who here hasn’t taken a pair of shoes off when done detailing a car because we didn’t want to be “that guy” who left sand or debris on the carpet or pedals.
 
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