Optimums Opti-Coat

RaskyR1 said:
The liability of putting the current OC in the hand of the public are to great IMO. I've literally seen someone who used almost a full tin of paste wax on a car before in one waxing session....simply because he thought that was how it was supposed to be done. While most of the people on AG can handle the OC application, all it takes is one person to mess up, which wouldn't be long and in no time we'd be seeing "HELP" threads all over the forums.


CQuarts and the rest of the coatings fall in the same boat IMO. They simply are not ready for the average consumer yet.


Just my $02 and I've applied OC, CQ and C1 now.
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It is not the current version that will be offered and it will have a longer work time. I will give more specifics as I am allowed.


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feslope said:
The difference being CQuartz is available to me. While I understand the reasons for not releasing OC to the average consumer a lot of us here are not average consumers and would like to apply OC to our personal cars.
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Not prob. You should be able to get the Gtechniq as well, just have to sign a waiver and send it back. I agree with David on the app being easy, but that doesn't mean some people wouldn't mess it up. It would be nice if novice detailers could just sign the waiver and get OC like the other coatings....and I can understand the frustration on your part. ;)
 
After using up my Opti-coat on another car with fantastic results, I am hooked. Best part is the original car is still going and going and going.
 
killrwheels@autogeek said:
After using up my Opti-coat on another car with fantastic results, I am hooked. Best part is the original car is still going and going and going.
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And that's exactly why us "consumers" want it. I'm gonna put in some time learning polishing and applying sealants with the "standard" products, but when I feel I'm ready I do want to try this stuff to protect m DD's. However, if Optimum feels that as a non-professional consumer I'm just too stupid to use their product and they wanna stick me with a watered-down version, then I'll simply buy their competitor's product. I'd like to use Opti because of your review, but if it's not available to me, they leave me no choice. This is the point Fred was making. Personally, I think this is bad marketing on their part and will likely bite them in the backside.
 
It's absurd and premature to assume that it's not comparable or effective. How about if it's just reformulated to be easier to use? Slamming a product from a company with an impeccable reputation for quality and value before it's even made it to market or been reviewed shows very poor character and may bite you on the backside when no one respects or listens to your opinions anymore.


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Chris,

I'm not slamming your product, I'm just stating my perspective as a potential customer. And I do think I have some basis for this. When I first saw the reviews of Opti-Seal I thought "Cool, just what I need for my DD's; how do I get some when I'm ready?". Then I found out that Optimum only intended this for pros. Disappointed? Yes. Then I found out that the competing products would be available to me. OK, wish I had all the options, but that works. That's my perspective as a potential customer. Now, if Optimum isn't interested in my perspective as a potential customer, just say so. No hard feelings on my part, I'll just find another way.
 
Chris@Optimum said:
It's absurd and premature to assume that it's not comparable or effective. How about if it's just reformulated to be easier to use? Slamming a product from a company with an impeccable reputation for quality and value before it's even made it to market or been reviewed shows very poor character and may bite you on the backside when no one respects or listens to your opinions anymore.


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If this is in respnse to any of my post I wasn't trying to slam it in anyway Chris. It was nothing more than an assumption based on common sense...

Reformulating the original OC to be easier to apply/use so that consumers could use it would be one thing...actually it would be a great if that's the case. But if you offer two versions of a product, one pro and one consumer, with the consumer version being easier and safer to apply, yet still have the exact same qualities of the pro version, then what would be the point of the pro version at all? My comments were only based on those facts as you would essentially be eliminating the need for the pro version. So while I'm highly confident that a consumer version would work very well and be very close to the pro version of OC, it only makes sense that some traits may not be exactly the same or up to par with the pro version. No?


Just my $.02,
Rasky
 
Believe me I understand because I also want the "best" things available to me when I spend my hard earned dollars. I'm certain everyone will be very pleased with the product's look, application, and longevity. And just for the record, Optimum was listening when you guys said you wanted the coating and that's why you're getting it...because we do value our customers input. One thing to realize is that the original only has a less than five minute work time and the average consumer will only do their personal cars. It would probably take the whole first car to get the hang of application and waste time and product. Then, dissatisfied and frustrated they would likely come on the forum and tell everyone how bad the product was, etc. It's not wax that you can just strip with IPA.

I promise to give you guys all the specifics and be forthright with the changes when I can, but rest assured that Optimum will only bring products to market that represent the reputation with integrity.


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RaskyR1 said:
If this is in respnse to any of my post I wasn't trying to slam it in anyway Chris. It was nothing more than an assumption based on common sense...

Reformulating the original OC to be easier to apply/use so that consumers could use it would be one thing...actually it would be a great if that's the case. But if you offer two versions of a product, one pro and one consumer, with the consumer version being easier and safer to apply, yet still have the exact same qualities of the pro version, then what would be the point of the pro version at all? My comments were only based on those facts as you would essentially be eliminating the need for the pro version. So while I'm highly confident that a consumer version would work very well and be very close to the pro version of OC, it only makes sense that some traits may not be exactly the same or up to par with the pro version. No?


Just my $.02,
Rasky
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I was responding to HM Rasky…sorry for the confusion. The pro version will still be necessary for us who need to return the car within hours to our clients. Faster cure time is a plus for the pro, but can be detrimental to a first timer. I wish I could just spill all the info and things would be clearer. I've gotta stop dropping tidbits in the future and not even speak of a product till it's available to purchase. I thought everyone would be excited, I never thought anyone would think Optimum sees our customers as "too stupid to use" our stuff. That couldn't be farther from the truth.


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Chris@Optimum said:
Believe me I understand because I also want the "best" things available to me when I spend my hard earned dollars. I'm certain everyone will be very pleased with the product's look, application, and longevity. And just for the record, Optimum was listening when you guys said you wanted the coating and that's why you're getting it...because we do value our customers input. One thing to realize is that the original only has a less than five minute work time and the average consumer will only do their personal cars. It would probably take the whole first car to get the hang of application and waste time and product. Then, dissatisfied and frustrated they would likely come on the forum and tell everyone how bad the product was, etc. It's not wax that you can just strip with IPA.

I promise to give you guys all the specifics and be forthright with the changes when I can, but rest assured that Optimum will only bring products to market that represent the reputation with integrity.


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Chris,

Thank you very kindly for your response. You addressed the concerns I and others raised perfectly. I am looking forward to the release of the new Opti-Coat. I am sure this will be a super addition to an already fine line of products.
 
Chris@Optimum said:
I was responding to HM Rasky…sorry for the confusion. The pro version will still be necessary for us who need to return the car within hours to our clients. Faster cure time is a plus for the pro, but can be detrimental to a first timer. I wish I could just spill all the info and things would be clearer. I've gotta stop dropping tidbits in the future and not even speak of a product till it's available to purchase. I thought everyone would be excited, I never thought anyone would think Optimum sees our customers as "too stupid to use" our stuff. That couldn't be farther from the truth.


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Thanks Chris. I look forward to it's release! :props:
 
Maybe we will see the new OC by Detailfest?


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Dope...I wish I could get OC but its great to hear they are working for a consumer product in the near future. I already have Cquartz on hand so I will probably use that. Then in two years or if I buy another car soon OC will be my choice. :)
 
Also...

I want to add that I see both sides to this issue. On one hand you have the enthusiast/weekend warrior that wants to use a new product with break through technology that becomes disappointed when he/she finds out they cannot obtain it. Even the challenge of application entices them further. On the other hand you have a very reputable company that has worked hard to release an excellent product and doesn't want its reputation to be constrained in any way. Like was stated earlier, there will be people who will not apply it correctly and give the product bad reviews and that is not fair either.

The solution? I would say, in my opinion, to adopt a signed consent form/waiver system.

However, Optimum has taken it a step further to bring a consumer safe version.

If the new version does not have the durability or protection as the current Opti-coat I would not be interested. However, if the durability, protection, and application all improve then they have my interest. However, I do not see the point to the first version of Opt-coat if the second improves in all aspects. This is just my opinion and some assumptions that may not hold true, not meant to offend anyone. Just sharing my point of view.
 
fishnugget said:
Dope...I wish I could get OC but its great to hear they are working for a consumer product in the near future. I already have Cquartz on hand so I will probably use that. Then in two years or if I buy another car soon OC will be my choice. :)
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Consumer product was released at Detailfest. It is available.


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fishnugget said:
Also...

I want to add that I see both sides to this issue. On one hand you have the enthusiast/weekend warrior that wants to use a new product with break through technology that becomes disappointed when he/she finds out they cannot obtain it. Even the challenge of application entices them further. On the other hand you have a very reputable company that has worked hard to release an excellent product and doesn't want its reputation to be constrained in any way. Like was stated earlier, there will be people who will not apply it correctly and give the product bad reviews and that is not fair either.

The solution? I would say, in my opinion, to adopt a signed consent form/waiver system.

However, Optimum has taken it a step further to bring a consumer safe version.

If the new version does not have the durability or protection as the current Opti-coat I would not be interested. However, if the durability, protection, and application all improve then they have my interest. However, I do not see the point to the first version of Opt-coat if the second improves in all aspects. This is just my opinion and some assumptions that may not hold true, not meant to offend anyone. Just sharing my point of view.
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Opti Coat 2.0 has a longer work time which makes it better for those who will only be applying it to a couple vehicles. Opti Guard (new name for pro version) cures faster so detailers can get cars back to customers quicker and will soon have a warranty. This has been covered extensively over the past week in other threads or I'd type more.


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Thanks Chris, I've been out of the loop as you can see. I will check the new product out.
 
Ok, just read the product description and now I want it, ha!
Now I am thinking of using Cquartz on the wife's car.

Props to you for developing the consumer version.
 
I don't get the whole "wipe down after 10 minutes" thing. I've read many reviews on this product and people writing most of these reviews act like this is like putiing on a wax...you know WOWO. If this truly is like putting down a new layer of top coat...have you ever seen a guy paint a car with clear top coat and then wipe it? In my view this needs to be applied right the first time without wiping it at all...otherwise it won't be applied as it was designed. The surface will be rough for lack of a better term. You wipe with a mf towel and I don't see how it lays down flat.
 
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