what a bummer...

No one is arguing about wax, but way to make yourself look like the good guy when in reality you are the one that stirs the pot in most threads.


Who me stir the pot????? NEVER would I stoop to such a childish behavior...I always keep things on a profesional level


[video=youtube_share;Atr4yRv27IQ&feature=related] - Eddie's Rubbers[/video]
 
Spicy my point was that instead of taking the time to first post a thread about a beef why not call customer service and get it taken care of????? Obviously if someone has the time to post a ##### thread then the order wasn't that important plus if anyone is running that low on product why would they wait to the last minute to make an order, especially after Detailfest?
 
If there is an issue with an order that did not ship, please call in to customer service for explanation. It is the goal to ship out orders as quickly as humanly possible but sometimes a product delay or reasonable issue holds order temporarily.
 
Here is what I think as I quote "Is nothing personal, is just business."-Donald J. Trump


I agree you need to be able to stand by your word no matter what!!! :)
 
Bottom line is this. If the site promises shipping for all orders recieved before 2:00pm, and if in fact this order was placed around 1:20pm, then it should've been shipped. If the OP was really counting on having these products by a certain date, then I can understand his/her frustration. If we were all honest about it, we would feel the same

Having said that and like I said before...Stuff Happens. Its not the end of the world. If you still feel like you have problems, go visit a Childrens Hospital

Its just wax...............
 
Bottom line is this. If the site promises shipping for all orders recieved before 2:00pm, and if in fact this order was placed around 1:20pm, then it should've been shipped. If the OP was really counting on having these products by a certain date, then I can understand his/her frustration. If we were all honest about it, we would feel the same

Having said that and like I said before...Stuff Happens. Its not the end of the world. If you still feel like you have problems, go visit a Childrens Hospital

Its just wax...............



I'm not arguing in a bad way lol but I'm bored and this is a interesting thread.:)


Why would you not ship the order if it was placed let's say 1:20pm and is before 2pm.
 
Lol everyone keeps telling me I should have been a lawyer :)

"You can help create your own luck, you can make things happen through hard work and intelligence."- Donald J. Trump


lol..everyone keeps telling me I should've been brain surgeon


[video=youtube_share;xqFSqNxmbuo&feature=related] - Rick James[/video]
 
well apparently my order didn't ship out till today. i was really hoping it would ship it out like they advertise it say it would but i guess it didn't. i needed that stuff for a customers car i had scheduled for this Saturday and it wont be here till next monday. im guessing they should put that orders before 1:11 wont ship out. what a bummer.
 
well apparently my order didn't ship out till today. i was really hoping it would ship it out like they advertise it say it would but i guess it didn't. i needed that stuff for a customers car i had scheduled for this Saturday and it wont be here till next monday. im guessing they should put that orders before 1:11 wont ship out. what a bummer.

I thought you initially placed this order yesterday @ 1:11pm :confused:
 
I thought you initially placed this order yesterday @ 1:11pm :confused:
well it was 12:05 at my time when i clicked purchased. witch that would be 1:05 at AG's time. when i received the email it said it all had been processed by 1:11(their time) i didn't order anything big. just a few pads, backing plate, and a sample and other small things. im going to call tomorrow just to know what happened.
 
Boy these posts are very entertaining so thank you all for that, but how about a dose of honesty! First if you need an order to ship that day always best to follow up with either putting a comment in the comments section or by calling in the order. But the real honesty is it was the day after Detail Fest, I am surprised we got out as many orders as we did! We had to get our bearings after that little festival we had. So COMPLETELY our fault, sorry but you are right human error. I can only ask so much of these employees after an amazing weekend like this past one!!! But we are back to full force as of today, so thank you all for understanding. But I do want to just reiterate, if you need any order to ship same day let us know... there are times where we might run out of stock that day. So we need to know when an order is an "emergency" so we can put it to the top of the stack!

And yes when you have an issue like this it really is best to call us, as you can see we don't always see these posts ASAP, but when that phone rings we answer within minutes.
:work:
 
Boy these posts are very entertaining so thank you all for that, but how about a dose of honesty! First if you need an order to ship that day always best to follow up with either putting a comment in the comments section or by calling in the order. But the real honesty is it was the day after Detail Fest, I am surprised we got out as many orders as we did! We had to get our bearings after that little festival we had. So COMPLETELY our fault, sorry but you are right human error. I can only ask so much of these employees after an amazing weekend like this past one!!! But we are back to full force as of today, so thank you all for understanding. But I do want to just reiterate, if you need any order to ship same day let us know... there are times where we might run out of stock that day. So we need to know when an order is an "emergency" so we can put it to the top of the stack!

And yes when you have an issue like this it really is best to call us, as you can see we don't always see these posts ASAP, but when that phone rings we answer within minutes.
:work:

Thank you Meghan. i guess i should of asked if you guys could have shiped it out the same day. i was going to need the stuff for this upcoming weekend but ill just do it until the next. thanks again!
 
Thank you Meghan. i guess i should of asked if you guys could have shiped it out the same day. i was going to need the stuff for this upcoming weekend but ill just do it until the next. thanks again!
If you email me your order number I can get tracking on it to see where it is and when it is going to make it.
 
well it was 12:05 at my time when i clicked purchased. witch that would be 1:05 at AG's time. when i received the email it said it all had been processed by 1:11(their time) i didn't order anything big. just a few pads, backing plate, and a sample and other small things. im going to call tomorrow just to know what happened.

Got me bud... :dunno:


Boy these posts are very entertaining so thank you all for that, but how about a dose of honesty! First if you need an order to ship that day always best to follow up with either putting a comment in the comments section or by calling in the order. But the real honesty is it was the day after Detail Fest, I am surprised we got out as many orders as we did! We had to get our bearings after that little festival we had. So COMPLETELY our fault, sorry but you are right human error. I can only ask so much of these employees after an amazing weekend like this past one!!! But we are back to full force as of today, so thank you all for understanding. But I do want to just reiterate, if you need any order to ship same day let us know... there are times where we might run out of stock that day. So we need to know when an order is an "emergency" so we can put it to the top of the stack!

And yes when you have an issue like this it really is best to call us, as you can see we don't always see these posts ASAP, but when that phone rings we answer within minutes.
:work:


Release that anger lil grasshopper. Its good for the soul :kiss:


BTW....What is this festival you speak of :surrender:
 
Got me bud... :dunno:





Release that anger lil grasshopper. Its good for the soul :kiss:


BTW....What is this festival you speak of :surrender:


We just had a few friends over for the weekend, no big deal. :laughing:
 
We just had a few friends over for the weekend, no big deal. :laughing:

I picked up my order this weekend. It was free shipping but I did have to drive a long way to pick it up. :p
 
Oscar I just tracked it and it will arrive Monday, if that is not fast enough or puts you in a bad spot please let me know and I will do some magic!
 
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