Please Combine My 2 orders please?

[sasson]

Hello, I already posted this article in a different place, after some research I saw "Customer Comments" and I thought this would be a better place to ask this. so i am sorry if this is against any forum rules!

yesterday I made an order, and today I made another Small order... I See my first order is still on "Review" so will it get combined ?
Could AG please combine my 2 orders in to one ?

I am now going to check the forum again to see if there is a better place to post this...
Thank you! Hope to get my orders shipped soon...
Gal Sasson.

 

[mwoolfso]

Give them a call asap. Leave a message if at all possible if you have that option and they are closed.

 

[Meghan]

Customer service does not see this post, you need to call in to customer service at 800-869-3011 or email them. We will get you taken care of.

 

[sasson]

Customer service does not see this post, you need to call in to customer service at 800-869-3011 or email them. We will get you taken care of.

Hey Meghan, Thank you for your reply, Something weird just happened when I called AG customer service, saying they already combined my orders and she asked me if I sent an email or something?
Well... No I didn't ... but somehow they combined =P
Maybe AG is smarter then we think!Im the MAN

 

[Meghan]

Hey Meghan, Thank you for your reply, Something weird just happened when I called AG customer service, saying they already combined my orders and she asked me if I sent an email or something?
Well... No I didn't ... but somehow they combined =P
Maybe AG is smarter then we think!Im the MAN

I was able to get your email from the forum account, then I tracked down your orders with that and put in a note for them to take care of it.

 

[Audi X2]

I was able to get your email from the forum account, then I tracked down your orders with that and put in a note for them to take care of it.

:wow: Meghan that is the definition of over the top customer service :xyxthumbs:

 

[spiralout462]

This is why I don't mind paying their shipping charges when I have to. Customer service is beyond reproach.

 

[sasson]

I was able to get your email from the forum account, then I tracked down your orders with that and put in a note for them to take care of it.

Meghan :thankyousign: you do more then any customer would ask for! :wow:
I Started buying from AG about a month ago... Maybe a bit more... And I am really happy that I did...
Customer service is one of the most important things any company needs to have!
I am really lucky I found this place, even if I currently live in the other side of the world...
Meghan, I just want to say thank you! you did above and beyond! :dblthumb2:
:applause: :applause: :applause:

 

[BillE]

Ya know there is customer service, and then there IS Auto Geek Customer Service!

Great job Meghan!

Bill

 

[Meghan]

Just doing our job, and thanks to all of you we have a job to do!!

 

[vet]

I don't buy nearly as much, or as often as many of you, but the dedicated staff at AG makes it the first place I go to when the cash flow (more like a cash drip) allows.

The forum is also a great place to get ideas on what I'd like to try.

 

[Wors]

AG has very good customer service. Glad they got your issue taken fixed before your order shipped.

 

[bigdriver4u]

Let me also chime in on Meghan. She could not pick me out of a line up of ten people but, has helped me numerous times with consistant GREAT service. The very first time I meet her was at the 2010 Autogeek event . I was trying to call my business partner to determine if we should purchase several buffers. She loaned me her phone, walked away and said let me know when you are done. That one kind act, is the primary reasons I'm a loyal AG customer. And Of course we like Mike, Max and the products. But honestly, business is about the little things and she understands that.

 

[TroyM]

Just doing our job, and thanks to all of you we have a job to do!!

Now that is top notch customer service. I'll definitely message Meghan if I have any issues with my future orders. Talk about going the lengths!