A gift from the dealership

anonymoususer said:
Glad it worked out. Save that voicemail or get something in writing.
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BlackHawk said:
+1 on getting it on paper
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You bet!!!! I knew they were calling and intentionally let it go to voicemail so that I have some proof regardless of the outcome.

I am responding to them in an email to "Accept" their offer. I will craft the note in a way that will invoke a response. The response will also act as a form of documentation.
 
Setec Astronomy said:
Honestly the procedure they use for cars on the lot is different than for customer cars. Frequently that lot cleaning is subcontracted out. I'm pretty sure they didn't use that method on your car. More likely the method someone described above, of using a brush that has been sitting bristles-down on the concrete floor, with a bucket that gets emptied at the end of the day.
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Oh if he could ONLY BE SO LUCKY! :eek:

What gets me is BMW shops SHOULD know better. I used to specialize in hi-line vehicles when I owned my towing business. In fact, one of the three factory Mercedes dealerships (Carriage House) was mine the day they opened, somewhere around 89 I think. My buddy R Mayer does ACC and RBM but didn't want to come to the south side of Atlanta to deal with it so he did the introductions (he was in deep with all the principles for years prior). There they would have NEVER done something so pig headed. Same thing for Atlanta Classic Cars, where I knew their lead detailer and that dude was one SERIOUSLY talented man with a rotary. (Keep in mind that nobody, I mean NO-BODY used DA's back then.)

Guess these days some have gone the way of China (and Shark Tank) and figured 'cheaper is better' having no problems screwing anything and everything up as quickly and cheaply as they can. :dunno:

And what happened to pride of ownership anyhow? (Their ownership, not yours psnt1ol.) :rolleyes:
 
cardaddy said:
Oh if he could ONLY BE SO LUCKY! :eek:

What gets me is BMW shops SHOULD know better. I used to specialize in hi-line vehicles when I owned my towing business. In fact, one of the three factory Mercedes dealerships (Carriage House) was mine the day they opened, somewhere around 89 I think. My buddy R Mayer does ACC and RBM but didn't want to come to the south side of Atlanta to deal with it so he did the introductions (he was in deep with all the principles for years prior). There they would have NEVER done something so pig headed. Same thing for Atlanta Classic Cars, where I knew their lead detailer and that dude was one SERIOUSLY talented man with a rotary. (Keep in mind that nobody, I mean NO-BODY used DA's back then.)

Guess these days some have gone the way of China (and Shark Tank) and figured 'cheaper is better' having no problems screwing anything and everything up as quickly and cheaply as they can. :dunno:

And what happened to pride of ownership anyhow? (Their ownership, not yours psnt1ol.) :rolleyes:
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Like most businesses that gotten big, they ceased to operate in a manner that got them there once the accountants start calling the shots. It all starts at the top.
 
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