Got a disappointing response from Ziebart's corporate customer service. Will see what happens next. Maybe I can get my money back, but regardless, I'll know not to be stupid and use them again.
I haven't had time to take it back to the Ziebart yet, but I did write up a letter to their corporate office. Will keep this thread updated on how everything ends up. I think I've learned that I'm never going to pay for Ziebart again... I'd much rather have invested in some cleaning products...
Once again, thanks for all the help and support so far. This is a fantastic forum and you have all been very helpful.
I've updated the first post with a few pictures. Since I took those pictures, I have been able to get most of the marks on the carpet, although I wasn't able to do anything...
I'll try to take some pictures this weekend. I just bought the Escalade used, so the previous owner was certainly filthy by this board's standards.
However, regardless of whether the previous owner was filthy or not, shouldn't a full inner detail have returned the car to me almost as new?
Hello, I'm new to this forum, and would love to get your advice on whether my expectations for interior detailing were too high, or the service was just crappy. I recently took my 2007 Escalade to a Ziebart for the Inner Guard package. They charge what I thought was a somewhat ridiculous $300...