While the customer may have been difficult, you may have also brought some of it on yourself. The reason that I say that is when he offered a coating, you gave him 3 choices but only had 2 available at that time.
Why did you tell him about something that you didn't have? Since he didn't ask...
I appreciate that the issue was posted and don't understand those that believe product issues should remain unspoken on the forum. It's good to know about potential issues that occur.
However, I would suggest a better title for the thread such as "Spot Buff Backing Plate Came Apart" instead of...
I've been taught by a "pro" aka on the job training, self taught when needed and have also watched thousands of Youtube videos and read thousands of forum posts and how to articles.
I've been looking at Square Space for my new website. Looks easy enough for a guy like me that operates a buffer better than I operate a keyboard. I'm getting better though. :props:
I've been lurking for a long time, signed up a while back. I've been detailing for about 10 years for other companies and now have decided to go on my own so I can slow down and increase the quality of my work.
My former employer used nothing but Meguiars and I will be placing an order soon to...